Unica Suites Rome

I didn't receive the room I paid for which was the superior room with balcony and sofa, instead a standard room without the balcony and sofa and small for 2 people for 4 nights. However the room was clean, a modern feel, the bathroom sink tap had limescale all over it and a flickering light, aircon really loud and noisy. Daily cleaners but one day came super early at 8am. Perfect central location, the fountain being a 6 minute walk away, close to shops, bars, restaurants and supermarkets.

Prime location with large clean rooms. You are in a downtown area with bars/restaurants nearby which can be heard, but I was expecting this as we were traveling for fun. The rooms are large, clean, and modern. We had 4 adults staying in 1 suite. The check-in desk is open from 9 to 5, and outside of these hours they have a sign that states you would have to call if any problems.

The experience was terrible, the staffs were unfriendly and unhelpful. I had struggles connecting the WiFi, when I reported to the hotel’s hotline, they instructed me to enter the wrong password and noticed me later that the entire WiFi system in the hotel is out of service. I subsequently called the hotel to obtain the password for an alternative WiFi, the staff neglected my inquiry and told me that the WiFi is down at the moment and wouldn’t allow me to try out the other available WiFi. The check out wasn’t smooth since the reception only cared about telling us to pay the city tax and ignored the issues that I had while residing in the suite. The facilities of the hotel is extremely old and seemed dirty and disgusting as if no one has been in this hotel for ages. The hotel definitely became my worst experience in Italy and has made me hate the city of Rome.

Great location, clean room, comfortable bed.

Very convenient location, just 5 mins away from the Trevi fountain. Staffs are very friendly, room is spacious!

本來蜿蜒的石板上下坡已經消耗了不少耐心，但是所有的不滿在進房間那一瞬間被瞬間撫平。 好久沒有見到歐洲如此慷慨的床size，衞生間也是超讚。我跟朋友都滿意的不得了！ 走去噴泉大概5分鐘？交通賊便利。 下次來羅馬會作為酒店首選！