Tài Khoản Khách
ngày 13 tháng 8 năm 2024
Full review below. The would have received 3 stars but with the deceitful hotel description available on their website and others a star was removed. This is not a staff issue, this is a management issue. While I don’t often write reviews of hotels, I felt compelled to review my most recent stay at The Corner Townhouse in Rome. My partner and I stayed here for six nights in early August. Overall, it was a mixed experience that I hope will help others when considering this hotel. Pros: The hotel is in a great location. You are near a metro stop and other forms of public transit including busses and the tram. You are also within walking distance (10-15 minutes) of quite a few historic sites including the Roman Baths and the Colosseum. The hotel is also located on a street with quite a few small cafés and restaurants, which is helpful when you are wanting to get something to eat but not wanting to go far. The hotel was also very quiet. While it is close to tourist spaces, the street right outside is a fairly quiet one. The other pro was the overall look of the hotel and rooms. I enjoy historic spaces and older buildings. This hotel has a fun feel to it and the pop elements they have brought through color and art make the rooms unique. They are a little beaten up in places, but that happens pretty easily in hotels, so I don’t hold that against them. Cons: The main issue with this hotel is they are misrepresenting themselves on their website. Many statements on their site are completely false. This is not a 4 star hotel as they say. It is a 3 star at best and maybe a 2. For example, we didn’t even have a proper room number outside our door. There was just a panel with wires sticking out where the number plate should be. They also claim on the website they have “dedicated 24-hour concierge.” This is not true. Most of the time there was only one person working at the hotel at all and often you went by the front desk and no one was even there. When we had some questions our first night there, the man at the front desk said he was “just security” and couldn’t help us too much. The website also boasts “our soft bathrobes will pamper you during your stay in the hotel or after relaxing in our Wellness room.” There were no bathrobes in our room and we never saw or were told about any “Wellness room.” The website also says “breakfast is specially designed for our guests” and that it is “served in our indoor and/or outdoor spaces.” We paid for breakfast with our room. On the first morning, we came down for breakfast and were escorted by the one of the staff members out of the hotel, down the stairs, onto the sidewalk, and down about a block and a half to a café where we were told we could order two drinks and two food items per person each day and we just had to give them our room number. I’ve stayed in a lot of hotels with breakfast and have never seen such a situation. The café was a good, but having to leave your hotel for the breakfast you paid for is an
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