Holiday Inn Rome - Eur Parco Dei Medici

Very nice hotel, good service from front desk until the restaurant staffs. The hotel near the train station. Will recommend to others

This hotel is clean, and the rooms are comfortable, but honestly, that’s about the only good thing I can say. The staff are not friendly, and if you’re an English speaker, I’d suggest avoiding this place. None of the staff seem to have even basic English skills, which is surprising for a hotel close to an international airport. At check-in, they didn’t bother explaining anything—no breakfast times, no Wi-Fi password—we had to figure everything out ourselves or ask. Ordering food was a nightmare; we asked for pizza and got something that looked like garlic bread because of the language barrier. On top of that, they often ran out of items on their menu, so we ended up having to order takeout. There was also an incident where we wanted to heat up some food. The first guy told us to come back later because he was the only one working, but when we came back, the next person flat-out refused to help. What made it worse was how they treated us compared to other guests. At breakfast, we were repeatedly hassled for our room number, while other people walked in without being stopped or questioned. It felt discriminatory and unfair. So, while the hotel is clean, don’t expect good service. If you care about customer service or a welcoming atmosphere, this is not the place to stay.

My friends represent me to stay there, thanks the Trip.com and the hotel for the changing name

Close to station , train ticket 1 euro to center Breakfast is very good Bed is comfort 45euro by taxi to airport

Everything was as expected and at a good level, convenient to or from the Airport without being expensive.

The location is quiet, not hard to find. Service is ok but the breakfast was not as what I expected. There were vegetable, cheese, bread, jambon, eggs,… No hot things. Perhaps, it would be better with some kinds of food because the weather was so cold