Timberland Highlands Resort

I recently had the pleasure of staying at Timberland Heights Resort, and overall, it was a lovely trip. The resort offers a similar atmosphere to Shangri-La Boracay, though naturally not at the same level of luxury and elegance. However, it provides a great vacation experience, perfect for stays of at least two nights to fully enjoy activities like the Outdoor Cinema, Bonfire with S’mores, and swimming in the infinity pool with its stunning views of both the city and nature. It’s a place I would return to and recommend to friends. That said, there are a few areas where improvements could be made. First, attention to cleanliness could be improved, specifically with the coffee mugs and kettle in the room. Ours had hardened residue, particularly around the mouth area of the kettle. Fortunately, the Manager promptly addressed the issue by replacing the mugs, glasses, and providing us with a new kettle, which was much appreciated. Additionally, I’d like to bring up a concern regarding the swimming pool. My son has swum in numerous pools both locally and internationally, and this was the only time he experienced an allergic reaction. We initially thought his fever was related to a cold, but on our last day, he developed rashes, which we later learned were due to an allergic reaction. The rash began on his neck and spread to his shoulders, chest, back, and limbs. After visiting his pediatrician and undergoing lab tests, it was confirmed as an allergic reaction. We suspect that it may be related to the chemicals used for pool maintenance, as this was the only pool that triggered such a reaction after over 20 others. While this was an isolated incident, I think it would be worth the management’s attention to review the chemicals used in the pool to ensure they’re safe for all guests. This would help to avoid any similar experiences for future visitors, especially those with sensitive skin. I truly hope to return and celebrate future occasions at Timberland Heights Resort, and with a few adjustments, I’m sure it can continue to offer even better experiences for all its guests.

Location is out of the way and there are no nearby stores or restos in the area. The mobile network is weak but there's wifi so it's okay. Food is expensive so you better have the buffet. The buffet was great and the manager was really hospitable. The hotel room's space is just okay. No view in our room. Amenities are somewhat lacking but just okay.

Excellent and great experience, planning to book again in this hotel, with wonderful view😊