Mandarin Oriental Al Faisaliah, Riyadh

Good food

來利雅得首選他們家，早餐完美，房間免費升級

We visited Mandarin Oriental Riyadh for Iftar with family, expecting a premium experience given the hotel’s reputation and elegant ambiance. And while the setup was undeniably beautiful and thoughtfully arranged, sadly, that’s where the positives ended. The quality of the food was far below expectations — lacking in flavor, freshness, and attention to detail. It simply didn’t match the standard one would expect from such a prestigious name, especially during a significant occasion like Ramadan. The service was also lacking: slow, inattentive, and disorganized. We felt more like we were at a rushed buffet than a refined gathering. Unfortunately, the hospitality — a core part of any Iftar experience — just wasn’t there. It’s disappointing because Mandarin Oriental has a global name for excellence. This felt more like style over substance, and we left feeling underwhelmed. Hopefully, they take this feedback to heart and make improvements — Riyadh deserves better from a brand like this.

I used to enjoy this hotel in the past but unfortunatly thr quality have dropped, the basics of getting a house keeping service isnnot there, reminders to clean the room, no fresh towels, we used the same over two days, and no shampoo refill for two days, I was in an executive suite that costed a lot of money! With no service

The Mandarin Oriental in Riyadh was, hands down, one of the best hotel experiences I have ever had. This is a lot for me to say, since Saudi was my 65th visited country. The staff were truly amazing and were always there to help you out in every way possible. When asking where something is, they will not tell you … they will personally bring you there. Even if it is in one of the other buildings. It is easy to see that the management places service as a number one priority. As you wander around the hotel you will notice that every section is carefully designed and offers a new interesting feature to please the eye. Now, of course, the dining. On our first evening we had dinner in the Al Faisaliah tower in “The Globe” restaurant. Of course, we did enjoy the stunning views of the city on the observation deck before dinner. We selected the sampler meal with the cocktail matching which was very exquisite. The main dishes were the Chilean Salmon and the Australian lamb. The meal finishes off with a rich hazelnut chocolate dessert. For breakfast and dinner the following day we went for the buffet selections at “The Brasserie” which is located in the main building, The selections for both meals would take too long to describe here. From delicious Lebanese cuisine to a selection of Chinese, Italian and, naturally, traditional Arabic foods, there is something for everyone. The food is laid out with such detail and interesting placements … almost like a museum of food. The rooms are luxurious and, again, very stylish and detailed. From the heated toilet seats that open up when you enter and night lights that follow your movements when you are up late, they seem to have everything covered. The rooms are kept meticulously clean and well stocked with free water (and chocolates) several times a day. In the unlikely event that you do run out of something you can call your personal butler and he will be there quickly to provide what you need. The beds are large and comfortable and have all the pillows you could possibly need. The hotel has the usual spa and workout facilities and has pretty much everything you could want. There are, however, separate spa and gym facilities for men and women so if you are there with a spouse, you will be working out by yourself (consider this your alone time). So there you have it. If you are ready to feel pampered and well taken care of and are looking for a truly luxurious experience then you have to look no further than “The Mandarin Oriental Hotel” in Riyadh, Saudi Arabia.

Expensive. Excellent service and great rooms. Good location right on the King Fahd Library metro stop. Suites are impressively sized and come with a butler. Le Brasserie offers a great breakfast buffet. The dinner buffet is good though expensive for what is offered. The gym is modern and quite big. The pool is 16m and usable for swimmers. Overall this is a very good hotel.