Grand Hotel Riva

Fantastic location & beautiful lakeside view from balcony. However the hotel was very basic. The rooms were clean but no drawers or cupboards to put things. No shelves in bathrooms so toiletries had to stay in the bags Nowhere to put kettle provided so we used a stool. There was a large crack in patio doors & the balcony was dirty, bird muck on window dirty floor & needed repair. Food in restaurant was average the tiramisu looked & tasted like it was bought in from supermarket in those individual pots. Very small rooftop pool but spa room was fantastic. This basic hotel is not a 4 star hotel.

Breakfast terrible at the hotel Mostly Unfriendly staff... bedroom maid lovely! Public areas not that clean at all The most noisiest hotel ive ever stayed in!!!! Riva Del Garda is beautiful though. Stunning , really stunning place to visit

Well, this going to be somewhat positive and somewhat negative... But first - I have been told, that the hotel is a four star hotel. I do not know, how it has been rated four stars! At the very best it is a three star. On the positive side: The location is five star. It couldn't be better. And the view from the rooftop restaurant is breathtaking. The building itself is a nicely kept old lady. Our room was spacious, the beds were good, so were the pillows and the cleaning was exceptional. The cleaninglady was even smiling. As for the negative: One out of two elevators were out of order. Our guide told us, that is was out of order too, when he was there two weeks prior to us. There are 70 rooms, so with only one elevator, long queues were formed in front of it. The staff at the reception and in the bar and the downstairs restaurant were grumpy and unsmiling. However, I must mention, that the staff at the rooftop restaurant were nice. But worst thing was the food. First night I thought it was quite okay, but it only got worse from then. At our table a couple tried pork twice, bit never got meat, that had had enough time in the oven. They simply couldn't cut meat from the bone. The socalled gnocchi had no taste - other than flour. I do not know, why they insist on serving four courses. They could serve two, and then give those dishes time, love and good ingredients to make people happy. The breakfast was even worse. The bread is white toastbread, from a factory, presliced, or white factorymade buns. The juice has never seen an orange. Twice I had mortadella, that must have been in and out a couple of times, and now tasted the way old socks smell. The cheese on the other hand tasted of nothing. However there was a nice brie. In a country, that do know how to make good bread, that makes the best salami and other sausages and make formidable cheese, this was such a disappointment. Would I stay there again? I might. But I wouldn't dine there - or have my breakfast at the hotel.