Hotel Villa de Pescadores

We stayed one night in Rio Lagartos before our flamingo tour. This hotel was rated the best in town. The good: the room was sparse, but clean. The balcony overlooking the water was spectacular. The bad: After I made the reservation I had a few questions and emailed the hotel a few times. They never responded. I finally found their Facebook page and sent them a question through Facebook Messenger. They did reply to that. No one spoke English and check in was difficult. This was somewhat expected in rural Mexico, but would have nice to have them be more prepared for non-Spanish speaking customers. There were three of us, but only two towels in the room. I used my translator app at the front desk in an attempt to get another towel. The young guy at the front desk seemed reluctant to get me a towel. After a few minutes of me pleading he left and came back with a clean, but stained, towel. When I got back to the room I noticed each bed had two pillows, one sheet and no headboard. I again went to the front desk to ask for a couple of pillows (to use as a headboard) and another sheet. I got the sheet, but apparently no pillows were available. This was kind of weird since the were many unoccupied rooms in the hotel. We spent the night banging our heads against the concrete walls. We didn't get much sleep. I can’t make any comments about breakfast, as we were not told anything about breakfast at check in. Overall the hotel was fine and worked for what we needed. On the other hand, the front desk person ( who was a young man) left a lot to be desired.

(Photos only)

Nous avons séjourné à l'hôtel pour une nuit et nous avons pris un tour avec l'hôtel. Nous sommes très satisfaits du sérieux et de l'attention du personnel, le tour était vraiment agréable, nous avons vu beaucoup d'animaux différents, c'était vraiment un moment apaisant. L'hôtel est confortable avec une belle vue proche de tous les points d'intérêts !