Các đánh giá Arena Leme Hotel

Phản Hồi Từ Khách Sạn: Dear guest, Thank you very much for sharing your wonderful experience at our hotel. We are extremely delighted to hear that your stay was excellent and that our services met your expectations. Your satisfaction is our greatest reward. We appreciate your kind words about our staff, the quiet room with the beach view, and our breakfast. I'm glad you enjoyed the spectacular view from our rooftop pool/bar, which is indeed one of the highlights of our hotel. I'm also pleased to know that our housekeeping team was helpful with your laundry needs. Regarding the point you mentioned about the lack of an iron in the room, we appreciate your feedback. We understand that convenience is essential for our guests, and we will consider your comments to improve our service. We look forward to your next visit to Rio de Janeiro. It will be our pleasure to welcome you again and provide an even better experience. Best regards, Fabiano Huguenin Operations Manager

Phản Hồi Từ Khách Sạn: Dear Dawnp, Thank you for sharing your wonderful feedback! We are thrilled to hear that you had such a great stay with us and that our location and helpful staff contributed to your positive experience. Igor will be delighted to know that his assistance made your stay more enjoyable. We are proud to have him on our team, and your recognition of his patience, kindness, and helpfulness means a lot to us. We hope to have the pleasure of welcoming you back in the future. Best regards, Fabiano Huguenin [Arena leme

Phản Hồi Từ Khách Sạn: Dear , Thank you so much for your fantastic review! We are thrilled to hear that you enjoyed your stay with us and that the rooftop terrace, our prime location, and our team, particularly Igor, made such a positive impression on you. We take great pride in our rooftop terrace and its offerings, and we’re delighted you enjoyed the menu and cocktails. It’s wonderful to know that our location added convenience and enjoyment to your visit, with easy access to local attractions, restaurants, and the beautiful sunset points. Igor will be especially pleased to hear your kind words. We are very fortunate to have him on our team, and your recognition of his helpfulness, professionalism, and friendly service means a lot to us. We look forward to welcoming you back in the future and appreciate your high recommendation. Warm regards, Fabiano Huguenin Arena leme

Phản Hồi Từ Khách Sạn: Dear Farmon, Thank you for taking the time to share your detailed feedback about your recent stay at our hotel. We are delighted to hear that you enjoyed our unique character, helpful front desk staff, and our prime location in the Leme district, with its stunning beach views and easy access to Copacabana Beach. We appreciate your positive comments about our modern rooms and the amenities provided. We are sorry to hear that the absence of a kettle was an inconvenience, and we will certainly consider this for future improvements. Your observations about the breakfast service during peak times are duly noted, and we will work on enhancing our capacity to better manage guest flow and comfort. We're glad you enjoyed the atmosphere at our rooftop bar and had the chance to take in the sea air at night. We acknowledge your feedback regarding the pool size and its usage, and we will take it into account for future planning and guest experiences. Thank you for recommending us as good value for money. We strive to provide a memorable stay for all our guests and your insights are invaluable in helping us improve. We look forward to welcoming you back on your next visit. Warm regards, Fabiano Huguenin Operations Manager Arena leme

Phản Hồi Từ Khách Sạn: Dear Guest,Thank you for your review and for choosing Hotel Arena Leme for your stay! We're delighted to hear that you had an excellent experience and that our reception staff were able to accommodate your room requirements and late check-out, especially considering your travels with an infant. It's fantastic to know that you found the location perfect, with the area around Leme beach offering a more pleasant atmosphere with its variety of restaurants and shops. We appreciate your feedback regarding the rooftop pool and will certainly take it into consideration for future improvements. We hope to have the opportunity to welcome you back in the future for another enjoyable stay! Kind regards" Fabiano huguenin