Fairfield Inn & Suites Richmond Airport

So nice!!! The front desk ladies were absolutely amazing, especially after a long day of traveling. The room is great with all the things you could need. The beds are comfortable. The water pressure is perfect. The breakfast is good and the morning front desk ladies were super nice too.

Loved the pool, staff friendly Jane was super helpful to meet my needs and wants. Airport pickup was quick

The people were nice, AC worked well, rooms were spacious. Breakfast was lacking but it’s alright, everything else made up for it.

This was a phenomenal hotel. The hotel was so clean. Robinette did an amazing job, and when I had a need, she went above and beyond to give me more than I asked for. I was impressed with her quality of service. Thomas did a superb job staying on top of the repairs and upkeep of the hotel. Every time I saw him, he was improving and taking great care to keep the hotel in top condition. He did his work with such care. I have never seen this type of work in a hotel. He is a TRUE asset. June provided exceptional care at the front desk. She was so knowledgeable and courteous. She was a great and friendly face that made you feel like you would be taken care of during your stay. She even made a point to greet me by name when she saw me and asked me about my stay. I was impressed with this extra personal touch. Justin brought a high level of professionalism to the hotel atmosphere. He went above and beyond to check on guests in the lobby to ensure that they had everything that they needed. This gave the feel of the hotel regarding each one of us staying there as very important people to the staff. The bed was cozy. The breakfast was delicious and had more options than I have ever seen, especially with the parfait bar. The rooms were so clean and very pretty. I especially loved the curtain over the window with beautiful leaves. It created a view in the room that was such a special extra part of the experience.

The property was great we just had a problem with the people that had the room above because they were jumping on the floor all night & we were unable to sleep. We called the front desk twice but we finally just checked out.

Everyone we talked to there was very pleasant and the room was very nice. We stayed in room 212 right next to the elevator which I wouldn't ever use again due to the constant noise from some kind of blower or machinery running around the clock. that room should be used for storage or utility. Loud enough to keep you awake. Other than that Fairfield Inn was just fine.

Quiet, convenient, very friendly ladies during check-in. Enjoyed pool with daughter. Breakfast was nice as well.

ZERO, AS IN NOT ONE outlet near the bed! REALLY???? Luckily I had an extension cord but what are the people who have CPAP’S supposed to do? Really unbelievable in 2024!!! Comfortable bed and nice shower with good pressure. Breakfast not so much, no bread just bagels! Really? Bad waffle maker. Just a basic but below average breakfast but they can do better.

We had a great stay at the Fairfield but there was one quirk. We arrived about 30 mins before the end of the breakfast serving time to find the main breakfast items of eggs and bacon empty and had to sit around waiting for 10 to 15 minutes for the staff to replenish them. Not what we expected.