Econo Lodge

This is a great hotel. The owner Jay and his family are good people and will make sure you have a comfortable stay. I rented three rooms for four weeks for a project in downtown Richmond the commute is about 17 minutes. Plenty of restaurants close by, grocery store next door and anything you could need within two miles north of property. They take pride in giving you a clean comfortable room it’s evident how they take pride and care of the exterior and property. Housekeeping does a great job as well. You do see a couple negative reviews but you can’t please everyone, there are more positive than negative reviews. I don’t think you’ll be disappointed.

I really enjoyed my stay here. The room was spacious, clean, and had everything I needed—no complaints there. The whole place had a relaxing vibe, which made the stay even better, and the quality was better than I expected. Staff was friendly and efficient, which I always appreciate. Overall, a great experience, and I’ll definitely be coming back next time.

Checking was quick, been driving all day and night. So the quick check in was really a plus, cause i was about to fall like a log.

I was driving from NJ to FL and the traffic was horrible so I stopped at this hotel. I thank the gentleman that checked me in and my room is really lovely and clean.

I recently had a very disappointing experience. I made a reservation through a third-party website and, in a rush, accidentally booked a smoking room for two nights. Upon arrival, I realized the mistake and approached the front desk to see if it could be corrected. Unfortunately, the customer service was incredibly poor. Gail Patel, who is supposed to be the owner of the place, was completely unhelpful. When I explained the situation and requested a variation of the reservation, he was very closed-minded and dismissive. He offered to charge me an additional $25 per night to switch from the smoking room to a non-smoking room, which I was willing to accept, but he refused to cancel the second day that was booked by mistake. I eventually offered to pay more for one night, but he was unwilling to to do anything. Despite my efforts to come to an arrangement, he remained uncooperative. Ultimately, I decided not to stay due to the lack of customer care. To make matters worse, the lobby was dirty and cluttered with a lot of stuff around, which is not very professional. This is not the kind of service one expects from a hotel. Good customer service and cleanliness are essential, especially in the hospitality industry, and this experience left a very bad impression. I am extremely disappointed.

Surprisingly clean and comfortable.