Red Roof Inn Richmond, KY

Not bad The ice machine on our floor was broken, and the pool was ice cold. The room was pretty tidy , but nothing special. Also, the tv is very small, and the remote didn’t work all the way correct. Mainly upset about the pool being too cold to swim

Okay, I gave a poor housekeeping rating, but let me explain. When we arrived, the room was clean. Absolutely no complaints with the cleanliness upon arrival. The issue came after our first night. Maybe theyre just different, but every other hotel Ive ever stayed at, housekeeping visits your room daily (makes the beds, leaves fresh towels, washcloths). We left out for a day of activities the morning after we arrived. Got back to the hotel around 11pm to find there had been no housekeeping visit. No fresh towels, no washcloths. The biggest reason this was an issue was because we hadnt been left enough bathroom linens to begin with. We rented a suite that sleeps 6 people and there were only 2 bath towels, 4 hand towels, and 2 washclothes in the room to begin with. Since the same 2 bath towels were used by 6 people after showering that morning they were pretty much soaking wet. Had I known they werent going to leave fresh ones I wouldve hung them to dry. Being I expected new ones, I tried to be courteous and left all the wet linens in a pile in front of the bathroom door. The hand towels had to be used in the bathroom as a make shift bath mat. Our suite (314) had a major issue with the shower curtain. The shower rod was either installed incorrectly or has broken down and the curtain wont stay closed on the end closest to the shower head so the floor basically ends up with tons of water on it after showering.

Great; however… Hotel is very nice. Very friendly staff!! The indoor pool was a great surprise for 6 yr old granddaughter; however it wasn’t heated and water was very cold. There was a significant rain storm the day I checked in and when I returned to my ground floor room at 11pm, it was flooded. Desk staff was amazing in finding me another room.

Great stay we were up for a funeral the breakfast could have offered more choices but overall good stay

They advertise indoor pool which wasn't functional during our stay. This was the only reason I picked this hotel. Unfortunately there were places cheaper but didn't have the option of a pool. When I asked for a discount the staff said the manager said no discount. To me this is false advertising. Also staff and others smoke at the entrance doors right under a sign that says you must be 6 feet away. Cigerate butts are everywhere in the landscaping

The property seems to be in need of some repair. When we got to our room the sink would not drain and the stopper to the sink was not functional. Bed was not comfortable