Accent Inns Vancouver Airport

The service was excellent. I couldn't believe it, especially since the room was very cheap . Trust me you will never go wrong with this place

Always stayed at Accent. Convenient from the airport and also to all the eateries in Richmond

The hotel is not in good location but it provides free shuttle every half an hour from and to the airport. So thats fine. Everything else is fine

Really nice hotel and awesome customer service

Our stay started off really well. Front desk staff were very friendly and let us check in early. I went to have a shower before going to the concert we were in town for and found that the tub drain was plugged and the tub not draining. I had received a txt earlier ask how the room use and to text if we need anything. So I text that the tub was are draining. I did not get a response and left the room to go out. We thought we would come back the drain being unplugged but instead came back to nothing done. We went to the front desk to ask for a plunger to try and fix ourselves as it had been 7 hours and still no response. We tried to plug the drain but it did not help. When we returned the plunger the front desk person offered us another room but being in out pj’s and it after midnight we stayed in the room. They said maintenance would be back at 7am. We went to check out at 11, still no response to txt and no maintenance person to fix tub. The desk person apologized and offered us breakfast vouchers for the restaurant. We went to the restaurant but they would only give us bacon or sausage and eggs. Being vegan and vegetarian that was not going to work. The restaurant said they could not offer anything else. We went back to the front desk and the manager wouldn’t allow the front desk person to do anything else for unless we wanted McDonald’s. Looking forward to getting home tonight to shower.

Grdat room with great services! I booked a wrong room that doesn't have a kitchen in the room for my long stay, the front desk delivered a mircowave to my room so I can heat up food in the room. Here's the autumn view outside the window-

Excellent stay

Second time for us to stay in this hotel, nice and clean room. The shuttle bus was very convenient. We only waited for a short time at the airport. The first time when we stayed there it was quiet,. This time we stayed, I could hear someone was watching TV at 3 o’clock in the morning. We were only staying one night, so didn’t bother to call the front desk, but surprised the wall was not that sound proof.

Although all the rooms face the outdoors, the place is safe, and parking plentiful. Beds were especially comfortable, and restaurant next door serves really good food!