DoubleTree by Hilton Goa - Panaji

Wow! Wow! Wow! Thats what we can truly say about Doubletree! Nithesh, Syantika & Shivram the 3 of them really made our stay Great and Wonderful! They deserve the recognition for their service. The night we arrived, we were welcomed by Nithesh at the reception. The check in was quick and Nithesh followed us all the way to our room giving us information on the bfast, facilities, f&b and other details that we needed to know! Great Service, Nithesh! At the cafe during bfast, we were served by Shivram. He made sure we did not miss a thing! Shivram, we were looking out for you over the next few days, but maybe you were on another shift. Great Service, Shivram! Last but not least, Syantika! Although you are a newbie, you did not seem like a newbie at all! Your charm and must-do attitude, awesome! Both my wife and me felt, that your truthfulness in attending to a query that we asked you, and getting an almost immediate response, just speaks a thousand words! Keep up your good work and you will go a long way! Thank you also to the Management and team of Doubletree Goa!

Kudos to the Housekeeping Department Service was excellent Housekeeping staff especially Umesh ji were very very helpful and sweet Delivered my laundry ahead of time Excellent experience Food was also great, infinity pool was amazing Recommend

A one day stay at the hotel because we had to make some last minute changes to our Goa trip coming in from South Goa turned to be a surprisingly wonderful stay. The hotel is always busy, with vacation travellers coming in and going out, but the reception staff do a good job. Before we checkedin we decided to have lunch post the long drive from south goa and while a buffet it was a wonderful spread, on being told that something is finishing, it was paid attention to and yes for a five star it was priced adequately. The spread was wholesome and delicious. The hotel itself is located in old goa and the rooms (not all) face the pool and the vast landscape of the mandovi river. There is a serenity in the calmness the view provides specially during sunset. Maximum picture clicking happened then. We could not use the pool, because it was occupied by travellers of a certain group which were occupying a lot of the common areas in the hotel, however thats not the hotel's issue and neither it is theirs. But we would next time for sure. We also had some coffee in the hotel's coffee shop and it was cosy and nice. The breakfast spread again was wonderful and to attend to the rush, the hotel does a very good job and still managed to ask us if we needed anything every five mins, commendable. Room sizes (we had a pool view and the kids had an inside twin roon which seemed larger than ours) were good. I think we got an upgrade in one of the rooms owing to my status with hilton. Parking is with a valet and is busy but manageable. The hotel has a casino also, which possibly is the reason of crowds coming in during the weekends. Elevators are managed by lift-men which is a nice touch. Only issue - difficult to get hold of housekeeping sometimes, room service while fast will not take the housekeeping request you need to tell the reception. However the reception staff is fast, my wife needed some pharmacy item and while not available in the hotel, their suggestions helped to get it in time. We liked the hotel and are considering a stay in panjim for a longer duration at this property the next time.