Ardencaple Hotel by Greene King Inns

Having booked in on the 24/12/2023 with my service dog. I was told that the room I had booked in September of this year. Was not allocated to me. Which happened to be a sea view room. I was offered a downstairs carpark room for disabled person with wheelchair access. On entering the room ,all looked good at first sight. On closer inspection. The room had I'll fitting window. That it was not possible to close fully. There was also damage from damp to the lower part of the wall from damp, beneath the window. The plumbing in the wet room was at best poor quality. A single very small sink and low mirror above. Which some time for the warm water to come through the tap. And the shower had also poor pressure and I had to wait for some time again to receive warm water. And the fitting for the handheld shower was next to useless. The toilet seat had been replaced at some point previously with one of the wrong size and was not fit for purpose. The toilet bowl it's self had two large cracks in the sides of it, on the inside. The breakfast was faultless, and had a good selection on offer for all dietary requirements. which could not be said for the one and only main meal I had from the venue. which consisted of a chewy tasteless meat pie, a small scoop of mash potato, four uncooked pieces of broccoli, and a small cup of gravy. Obviously there to try and soften the wood like broccoli. And at just over £11.00 pounds was a total rip off. Will I be eating there again I don't think so. And just to top it off 1 pint of Guinness at £5.00 a glass.

fantastic breakfast, had an eggs Benedict which was perfect! Can’t fault the meal in anyway fully recommended aswell! Will definitely be back soon. The place is very clean and the staff are very friendly and happy to help. Can’t wait to visit here again with my partner

Amazing place!! Such friendly staff who are so easy to chat with. Such smiley people happy to be doing their jobs. The chef is amazing. The food was fresh, HOT and delicious. Food was FABULOUS! Nachos sharer is a must at the ardencaple hotel. Will definitely be seeing you all again soon!

I have been here a few times. I went there last week for a family dinner. I cannot say enough about the staff, always very friendly and helpful. The food is amazing and very good value for money. I would recommend the haggis fritters to anyone who hasn't already tried them.

Avoid if possible, staff were rude and made us feel like we were a nuisance by being there amd wanting food amd drink. I thought that was what the purpose was by obviously I was wrong. Food came and was cold and inedible. Waiter did not seem to care amd said there was nothing that he could do about it. Will not be back, petty as the bar amd surroundings are beautiful, maybe get staff who actually care about there job

The room we were in was lovely so cozy and clean management were great hot cooked breakfast far too big for us we couldn’t finish it!free Wi-Fi but slow think it might be because of weather as it was very windy .would definitely stay here again views were great as right on front of Clyde estuary perfect setting