Tài Khoản Khách
ngày 29 tháng 7 năm 2025
The check-in was very easy as we arrived at night and there was a note left on reception with the name, room number and the key was in the door. This was the only good thing about this place. Now, nobody on reception to ask anything, if you want to know something you need to call as there is no owner/manager on site. The cleaning lady was very nice but, the the cleaning service was not what we expected. Now, me and my family usually just want a bed to sleep and a place to shower, we are not looking for 5 stars but still expect something better. All the towels that we received either smelled like cigarettes either smelled like they were old and moldy. The room and bathroom was full of ants, just like the outside of the room. The beds were made which was nice, but the floor wasn't swiped or washed ( I know this as my sons feet were always black even though we all washed outside on the tap when we came back from the beach). And on top of all that, our room was flooded every time we used the water in the bathroom. Even if we just brushed our teeth, the water was coming into the room and the bathroom was flooded and had to get out, not even trying to describe 3 people having a shower in there. Now, I feel sorry for the lady that was cleaning as I don't know if she has been told all this, but this is not a place to stay and enjoy your holiday. On top of all this, the pictures that they used on the site that we booked are from the place next door. The pool, the bar area...not nice to do this. This place is definitely a no go for us again, maybe other people had better experiences but I was very disappointed.
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