Lefkoniko Beach

We have just returned from a week All Inclusive in Lefkoniko Beach. I booked it as it was on the cheaper side for Crete, so didn’t expect too much. But it was awful. We aren’t people who constantly complain, but this was the worst hotel we’ve stayed in. Everything was very dated, like it was stuck in a 60’s time warp. The room was a good size, but the bathroom was small with a tiny shower. If you bent over in the shower to get the shower gel the tap would go somewhere you didn’t want it to go. There was only just enough room to fit in the shower and we are not big. The shower curtain was useless and the bathroom floor was flooded afterwards while it drained away. The water was luke warm at best, one day it was freezing cold. The food was dreadful. One day the rice wasn’t even cooked properly. It wasn’t just us that must have thought it as lots of other people had left all the rice on their plate. The plates and cutlery etc weren’t properly clean. Very often had to swap for a different one that was clean. No snacks between meals apart from a sandwich toaster on the bar so you could ask for a toasted sandwich or burger. Never any different option. We had an early excursion booked for Wednesday, so asked reception if we could have breakfast earlier, just cereal and coffee. We were told yes and given a slip of paper with our time written on it. Went to the dining room to be met by a very grumpy woman and told breakfast isn’t open. Gave her the slip of paper and she came back with a plate of cucumber, tomato, bread, ham and cheese. And a slice of sponge cake. Said can we just have cereal (which was already out on the side) told no, what is wrong with what I have given you and put the chain across to stop us going in the dining room. We weren’t even allowed to eat it in the dining room. I don’t eat cucumber, can’t stand the stuff, and my husband is allergic to tomato. To be honest all the staff were pretty miserable. No air con inside the communal areas, in fact it was hotter in the building than it was outside. Thank god the air con worked in our room. I would avoid staying here at all costs, even though it is in an excellent location.

My family and I love this hotel, we have stayed here almost ten times over the last 25 years. The location is unmatched with the beach only a 2-minute walk away, the breakfast is delicious and the staff is so incredibly friendly. They rooms and apartments are spacious and bright and the beds are very comfortable. It's a really lovely hotel, and it's easy to tell how much love goes into it by the family who still runs it, and the people who work there, some for about 30 years.

First of all, on my first day of arrival I got bitten by bed bugs! They placed us in a room with bed bugs and could not inspect it beforehand and get it disinfected at least. Showers are horrible, AC not working properly, even though towels are changed, they smell really bad. Basically, because of those bits by bedbugs I could not enjoy my long awaited holiday for whole week there were new spots appearing and itching and not in a good condition. Overall, would not definitely recommend to stay here, avoid thus place at all costs. Please see the pictures how it looked. I got bitten not even on the back but also on hands and legs.