Tài Khoản Khách
ngày 16 tháng 7 năm 2025
For anyone considering a stay at the Canalside Inn, you might want to consider our recent experience there. Frankly I am astounded by the number of rave reviews about this hotel, but having a pet friendly place for those with animals must be a very important factor. Unfortunately our stay was not positive. Because our booking at the Canalside a number of years ago had been so pleasant we thought we would stay there again. Certainly the room was spacious, the bed comfortable and the air conditioning worked well, however the state of cleanliness was deplorable. If the owner checks the rooms before they are rented, as he claims, he could not have possibly missed the disgusting black mold growing in the shower, and of the four towels, one was literally threadbare. There were absolutely no amenities in this $400 a night room; an empty refrigerator; no courtesy cups (except two jelly jars); no complimentary water; no coffee machine; a filthy wine bucket, and a side table with a large chunk of laminate missing. The owner asked why we had not complained then, but there was no one present to complain to, despite the owners claim. Everything was transacted through e-mails, codes, legal dictates, liability waivers to be signed, etc., etc. The overall appearance of the hotel was tired, dirty and neglected, and to add insult to injury, all of the bicycles offered had flat tires! To his credit, he did give us a $100 compensatory credit (when demanded) and a $100 toward a future stay (which is ridiculous considering our experience). Perhaps Bryan Deptula, the owner, should spend a night in his own hostelry to see how improvements to the visitor's experience could be made.
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