Người Dùng Ẩn Danh
ngày 12 tháng 7 năm 2025
When I found the hotel charged the Pre-authorised payment USD200 for two rooms during the check out day , I ask the front desk staff why and he just said he didn’t know and asked me to phone the manager tomorrow morning. Since my Visa card is prepaid, it’s hold the money that can’t use( most of the hotels will cancel the pre-authorised immediately after check out),I asked the staff why and how to get back my money and the staff said if you continue to complain he will call the police. He only insisted didn’t know why and asked me to call the manager tomorrow ( but I come from Canada , can’t make any local call in US. How dad the attitude of this guy , representing the hotel 😡
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