Arte Mont Kiara by Bai Yi

1. Đây là nhà trọ, không có hướng dẫn sử dụng. Bạn phải tự tìm chìa khóa và mở cửa. Tôi đoán là mình không thông minh lắm, và mất một tiếng để tìm được phòng. 2. Vệ sinh rất kém. Có nhiều lông và vết bẩn trên giường. Chắc chắn là ga trải giường chưa được thay. 3. Giường bị hỏng, sụp một nửa, tôi đã nói với chủ nhà rằng tôi xin lỗi khi yêu cầu trả lại. Chúng tôi đã đặt hai phòng và không hài lòng với phòng nào. Có vẻ như chúng tôi không phải là ngoại lệ mà là công chúng nói chung.

Good price and service very clean

🌟🌟🌟🌟🌟 Really enjoyed staying here. Owner very helpful and awsome!

Very bad service. While check in, it needs you to collect the key from the mail box by yourself. You need a password to open the mail box, since no password was given so I asked for the password and only was told that the password will not be provided until 3 pm check in time. Despite I told them I will reach around 2 pm and asked them is there a possibility to get the key an hour earlier, totally no response from them. So I had to detour and make other arrangement. By the time reached there around 4 pm, the password yet to provide and I had to ask for it several times because they only provided me a password to open the mail box but not the safety box which the key is inside the safety box which is inside the mail box. It is A class security for them to protect the key but only for their safety. Room is filthy and I have attached the photos and you judge it yourself. I managed to check out around 11 am and managed to put back the keys inside the box. While during check out time, this time they willing to communicate by calling you and sending the threatening massage if check out later then 1 pm, you need to pay the fine by rm 50 per hour. Feel like they run this property as air bnb with no trust basis and treating badly. Since there are many air bnb operators around where my friends receiving first class services, so I would advise don’t book under this Ba Yi operator unless you want your mood to be spoiled.

The room was spacious, clean, and well-furnished, with a stunning view of the ocean. The bed was incredibly comfortable, and the amenities—such as the mini-bar, high-speed Wi-Fi, and luxury toiletries—added a nice touch.

Bedsheet clearly can seen dust and itchy for my roommate. Toilet bowl was broken and cloth hanger at bathroom are all broken. No place to hang cloth.