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Terrible customer service specially the front desk including the manager in multiple shift. I got the impression it just the culture. It’s unfortunate since we have stayed at this hotel multiple times in the past 4 yrs. Referred guests and with each visit the service is worse than the last. This will be my last visit.
Dịch
Latisha
Lưu trú vào Thg3, 2024
Vợ chồng
3.0/5
Đăng tải vào 20 Thg3, 2024
The check in was okay but it was hair in the shower and on the bed and my allergies flared up due to the dust in the room and when I spoke with someone at the front desk they acted all nonchalant about it
Dịch
Vrisayda
Lưu trú vào Thg2, 2024
Khác
2.0/5
Đăng tải vào 25 Thg2, 2024
The place is adequate. Basically just a room. The hotel has nothing to offer. The check in staff was terrible. They couldn't process my card because there machine was broken and keep wanting me to try new cards. When I called the credit card company, they said the process never went through. I would never go there again.
Dịch
Robin
Lưu trú vào Thg2, 2024
Khác
5.0/5
Nổi Bật
Đăng tải vào 20 Thg2, 2024
We truly enjoyed our stay. The rooms were very clean and adjustable. The room were very edginess and clean
Dịch
Timothy
Lưu trú vào Thg2, 2024
Khác
5.0/5
Nổi Bật
Đăng tải vào 7 Thg2, 2024
We were going to drive back to Las Vegas, but the rain was so bad in Southern California. We decided to stop at this hotel at the last second which is basically the last hotel before going over the Cajon Pass. Turned out to be a great experience the room is clean the bed was comfortable and everybody who worked there is very nice. It’s a great option.
Dịch
Leeroy
Lưu trú vào Thg1, 2024
Khác
5.0/5
Nổi Bật
Đăng tải vào 23 Thg1, 2024
The front desk were very accomodating in terms of room changes and early check-in for my reservation so I was very appreciative for their assistance.
Dịch
Richard
Lưu trú vào Thg1, 2024
Khác
5.0/5
Nổi Bật
Đăng tải vào 15 Thg1, 2024
This location extremely clean, staff were all very friendly, polite and very willing to assist with anything we needed. Location was perfect should anyone need anything with plenty of shopping, dining, fuel. And very close to the highway for travel.
We will not hesitate to stay here again
Dịch
Verified traveler
Lưu trú vào Thg1, 2024
Người đi công tác
3.0/5
Đăng tải vào 24 Thg1, 2024
mushy very uncomfortable bed,
loud bass music from business nearby,
weak food options
Dịch
Catherine
Lưu trú vào Thg2, 2024
Gia đình
3.0/5
Đăng tải vào 4 Thg2, 2024
I booked the room for one king size on line, but they give me two twin beds room
Dịch
Maria Cristina
Lưu trú vào Thg11, 2023
Gia đình
5.0/5
Nổi Bật
Đăng tải vào 26 Thg11, 2023
This was our second time staying at Four Points. We appreciate the friendliness and professionalism of the staff, the cleanliness of the property, and we love that this hotel welcomes pets. We definitely plan to stay there again.
Dịch
Kelly
Lưu trú vào Thg11, 2023
Vợ chồng
5.0/5
Nổi Bật
Đăng tải vào 23 Thg11, 2023
Property was walking distance to shops & restaurants at Victoria Gardens & a short drive to shopping at Ontario Mills. Perfect location for our stay!
Dịch
Edgar
Lưu trú vào Thg3, 2024
Khác
5.0/5
Nổi Bật
Đăng tải vào 1 Thg3, 2024
It was clean, comfortable and quiet. I highly recommend