Các đánh giá Sutera Sanctuary Lodges at Poring Hot Springs
Sutera Sanctuary Lodges at Poring Hot Springs
Poring Hot Springs & Nature Reserve, Kinabalu National Park, Ranau, Sabah, 89300, MalaysiaXem thông tin khách sạn
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Chúng Tôi Khớp Giá
1 đêm
Đánh giá của khách
4.6/5
Tuyệt Vời
49 đánh giá
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Vị trí4.7
Trang thiết bị4.4
Dịch vụ4.5
Vệ sinh4.6
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Tất cả đánh giá(49)
Đánh giá tích cực(47)
Đánh giá có ảnh/video(26)
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Chủ thân thiện(11)
Sạch và gọn gàng(9)
Phòng tuyệt vời(9)
Môi trường cổ điển(5)
Đánh giá tiêu cực(2)
Amen Choi
phòng ký túc xá với một giường tầng(serindit)
Lưu trú vào thg 10, 2024
Gia đình
6 đánh giá
4.5/5
Tuyệt Vời
Đăng tải vào 20 thg 11, 2024
The staffs are nice and the hotel is clean! Located next to the main attractions of Poring, the hotel provide a pleasant stay for the night.
Note that you will have to share the living area and washroom with other people living in the facility.
Dịch
Abdul Rahim
Nhà nghỉ nhỏ Jungle
Lưu trú vào thg 6, 2024
Vợ chồng
3 đánh giá
4.7/5
Đáng Kinh Ngạc
Đăng tải vào 1 thg 8, 2024
Accommodation was excellent but it should have booked together with private pool.
Dịch
Phản Hồi Từ Khách Sạn: Dear Sir/Madam,Thank you for taking the time to highlight your satisfaction as well as our shortcomings during your recent stay. We take account all your valuable comments and will further evaluate our products to ensure our guests have a comfortable stay.When you have time to spare; do check out our Facebook and Instagram for updates and promotions that might be of interest to you. My team and I certainly look forward to the pleasant opportunity of accommodating you again at our resort in the not-too-distant future.We wish you a pleasant day!Regards,Kueh Lian SeeGeneral Manager
Tài Khoản Khách
Biệt thự Palm
Lưu trú vào thg 11, 2024
Gia đình
4 đánh giá
5.0/5
Nổi Bật
Đăng tải vào 5 thg 1, 2025
We enjoy the stay in nature. There is no wifi but our own phone internet is working fine. We came with own car as it is distantly located from ranau town or kundasang. The cleanliness is great, beddings are comfortable.
Dịch
Người Dùng Ẩn Danh
Seraya Suite
Lưu trú vào thg 4, 2024
Vợ chồng
2 đánh giá
5.0/5
Nổi Bật
Đăng tải vào 31 thg 5, 2024
Thanks SSL. We truly have our pleasant stay here! Excellent greeting & very friendly Staff to guest. There is plenty Parking for guest. Room superB with clean & complete toiletries provided, water pressure is good & have water heater. Great location, nearby to hot springs Poring & others outdoor activities. Environment at night really quite & more privacy.. Relaxation at its best. We Definitely want to come back again Stay here SSL! Xo~
Dịch
Phản Hồi Từ Khách Sạn: Dear Sir/Madam,Thank you for taking the time to highlight your satisfaction during your recent stay. We are continually trying to improve the quality of service to ensure each and every one of our guest leaves with wonderful memories. I find that it's always a breath of fresh air when you can truly immerse yourself with nature and it delights me to know that you have found your sanctuary with us.When you have time to spare; do check out our Facebook and Instagram for updates and promotions that might be of interest to you. My team and I certainly look forward to the pleasant opportunity of accommodating you again at our resort in the not-too-distant future.We wish you a pleasant day!Regards,Kueh Lian SeeGeneral Manager
Tài Khoản Khách
Nhà nghỉ nhỏ Jungle
Lưu trú vào thg 4, 2024
Gia đình
1 đánh giá
5.0/5
Nổi Bật
Đăng tải vào 30 thg 5, 2024
Excellent stay. Recommended if you want to enjoy poring hotspring. It was quite expensive but with the house facility it is worth it. Definitely will come again.
Dịch
Phản Hồi Từ Khách Sạn: Dear Sir/Madam,Thank you for taking the time to highlight your satisfaction during your recent stay. We are continually trying to improve the quality of service to ensure each and every one of our guest leaves with wonderful memories. I find that it's always a breath of fresh air when you can truly immerse yourself with nature and it delights me to know that you have found your sanctuary with us.When you have time to spare; do check out our Facebook and Instagram for updates and promotions that might be of interest to you. My team and I certainly look forward to the pleasant opportunity of accommodating you again at our resort in the not-too-distant future.We wish you a pleasant day!Regards,Kueh Lian SeeGeneral Manager
Juan Pedro
phòng ký túc xá với một giường tầng(serindit)
Lưu trú vào thg 10, 2024
Một mình
4 đánh giá
4.5/5
Tuyệt Vời
Đăng tải vào 30 thg 12, 2024
Pretty good place to stay if you want to explore the area
Dịch
Tài Khoản Khách
Biệt thự Palm
Lưu trú vào thg 4, 2024
Gia đình
2 đánh giá
5.0/5
Nổi Bật
Đăng tải vào 29 thg 5, 2024
Extraordinary resort. Great for family retreat.
Palm Villa is beautifully and finely furnished.
It will be perfect if light cooking is allowed.
Dịch
Phản Hồi Từ Khách Sạn: Dear Sir/Madam,Thank you for taking the time to highlight your satisfaction during your recent stay. We are continually trying to improve the quality of service to ensure each and every one of our guest leaves with wonderful memories. I find that it's always a breath of fresh air when you can truly immerse yourself with nature and it delights me to know that you have found your sanctuary with us.When you have time to spare; do check out our Facebook and Instagram for updates and promotions that might be of interest to you. My team and I certainly look forward to the pleasant opportunity of accommodating you again at our resort in the not-too-distant future.We wish you a pleasant day!Regards,Kueh Lian SeeGeneral Manager
Tài Khoản Khách
phòng ký túc xá với một giường tầng(serindit)
Lưu trú vào thg 10, 2023
Vợ chồng
1 đánh giá
5.0/5
Nổi Bật
Đăng tải vào 27 thg 11, 2023
Staff on night shift is extremely helpful and friendly. We’re amaze with the entire stay !
Dịch
Phản Hồi Từ Khách Sạn: Dear Guest,Thank you for taking the time to highlight your satisfaction during your recent stay. We are continually trying to improve the quality of service to ensure each and every one of our guest leaves with wonderful memories. I find that it's always a breath of fresh air when you can truly immerse yourself with nature and it delights me to know that you have found your sanctuary with us.When you have time to spare; do check out our Facebook and Instagram for updates and promotions that might be of interest to you. My team and I certainly look forward to the pleasant opportunity of accommodating you again at our resort in the not-too-distant future.We wish you a pleasant day!Regards,Kueh Lian SeeGeneral Manager
KWOK FAI
Kelicap Twin Share
Lưu trú vào thg 9, 2023
Vợ chồng
2 đánh giá
4.7/5
Đáng Kinh Ngạc
Đăng tải vào 10 thg 10, 2023
Transportation is not convenience from Kota Kinabalu town. Stay at one night too rush. We should stay there more two to three days to enjoy activities around.
Dịch
Phản Hồi Từ Khách Sạn: Dear KWOK FAI,Thank you for taking the time to highlight your satisfaction during your recent stay. We are continually trying to improve the quality of service to ensure each and every one of our guest leaves with wonderful memories. I find that it's always a breath of fresh air when you can truly immerse yourself with nature and it delights me to know that you have found your sanctuary with us.When you have time to spare; do check out our Facebook and Instagram for updates and promotions that might be of interest to you. My team and I certainly look forward to the pleasant opportunity of accommodating you again at our resort in the not-too-distant future.We wish you a pleasant day!Regards,Kueh Lian SeeGeneral Manager
Tài Khoản Khách
Kelicap Twin Share
Lưu trú vào thg 7, 2023
Gia đình
5 đánh giá
5.0/5
Nổi Bật
Đăng tải vào 3 thg 9, 2023
Nice place for family. Comfortable beds. Clean toilet. Children enjoyed a lot. Nearby slide pool for children, hot spring for the adults.
Dịch
Phản Hồi Từ Khách Sạn: Dear Guest,Thank you for taking the time to highlight your satisfaction during your recent stay. We are continually trying to improve the quality of service to ensure each and every one of our guest leaves with wonderful memories. I find that it's always a breath of fresh air when you can truly immerse yourself with nature and it delights me to know that you have found your sanctuary with us.When you have time to spare; do check out our Facebook and Instagram for updates and promotions that might be of interest to you. My team and I certainly look forward to the pleasant opportunity of accommodating you again at our resort in the not-too-distant future.We wish you a pleasant day!Regards,Kueh Lian SeeGeneral Manager
Philippe888
Biệt thự Palm
Lưu trú vào thg 7, 2023
Gia đình
15 đánh giá
4.5/5
Tuyệt Vời
Đăng tải vào 20 thg 10, 2023
So nice place. Very remote but so well done. Ideal retreat for few days to enjoy the surroundings
Dịch
Phản Hồi Từ Khách Sạn: Dear Philippe,Thank you for taking the time to highlight your satisfaction during your recent stay. We are continually trying to improve the quality of service to ensure each and every one of our guest leaves with wonderful memories. I find that it's always a breath of fresh air when you can truly immerse yourself with nature and it delights me to know that you have found your sanctuary with us.When you have time to spare; do check out our Facebook and Instagram for updates and promotions that might be of interest to you. My team and I certainly look forward to the pleasant opportunity of accommodating you again at our resort in the not-too-distant future.We wish you a pleasant day!Regards,Kueh Lian SeeGeneral Manager
Người Dùng Ẩn Danh
Nhà Lodge bên sông
Lưu trú vào thg 1, 2024
Gia đình
13 đánh giá
3.5/5
Đăng tải vào 16 thg 2, 2024
No wifi and poor tv channel selection. But highly recommended if you want to be close to nature. Fresh air, peaceful and overall great experience.
Dịch
Phản Hồi Từ Khách Sạn: Dear Guest,Thank you for taking the time to highlight your satisfaction as well as our shortcomings during your recent stay. We take account all your valuable comments and will further evaluate our products to ensure our guests have a comfortable stay.When you have time to spare; do check out our Facebook and Instagram for updates and promotions that might be of interest to you. My team and I certainly look forward to the pleasant opportunity of accommodating you again at our resort in the not-too-distant future.We wish you a pleasant day!Regards,Kueh Lian SeeGeneral Manager
SngCheryl
Biệt thự Palm
Lưu trú vào thg 11, 2023
Du lịch cùng bạn bè
2 đánh giá
2.7/5
Đăng tải vào 12 thg 12, 2023
Located near kinabalu poring hot spring area in Ranau, the lodging is pretty outskirt if you headed to Kundasang. the staff were always friendly and happy to assist but the only thing that made our experience really horrible was when we were told on breakfast that we had to buy park tickets as tourists which would cost us 50RM each in order to go in to our restaurant for the breakfast. this was despite breakfast having been included. just for context, it was never mentioned in the pamphlets in the hotel, booking sites, even at the check in at the hotel, the same charge which made it really disappointing. we had to forgo the breakfast.
the night i had to go for dinner, i also notice the route
had many wild life just be careful and spray some repellent or maybe bring an umbrella since it was dark - i thought there were bats.
room wise, i also noticed some humid brown spots on cup holders and bed sheets, which made me question if they were changed regularly… overall the villa was pretty and cosy but many areas could be a lot better improved, considering price point.
Dịch
Phản Hồi Từ Khách Sạn: Dear SngCheryl,Thank you for taking the time to highlight our shortcomings during your recent stay. We take into account all your valuable comments and will further evaluate our products to ensure our guests have a comfortable stay.When you have time to spare; do check out our Facebook and Instagram for updates and promotions that might be of interest to you. My team and I certainly look forward to the pleasant opportunity of accommodating you again at our resort in the not-too-distant future.We wish you a pleasant day!Regards,Kueh Lian SeeGeneral Manager
FlowReena
phòng ký túc xá với một giường tầng(serindit)
Lưu trú vào thg 11, 2023
Gia đình
3 đánh giá
5.0/5
Nổi Bật
Đăng tải vào 3 thg 1, 2024
Clean and comfortable.Large living room.Suitable for family vacay.The service is good with friendly staffs.
Dịch
Phản Hồi Từ Khách Sạn: Dear Flow,Thank you for taking the time to highlight your satisfaction during your recent stay. We are continually trying to improve the quality of service to ensure each and every one of our guest leaves with wonderful memories. I find that it's always a breath of fresh air when you can truly immerse yourself with nature and it delights me to know that you have found your sanctuary with us.When you have time to spare; do check out our Facebook and Instagram for updates and promotions that might be of interest to you. My team and I certainly look forward to the pleasant opportunity of accommodating you again at our resort in the not-too-distant future.We wish you a pleasant day!Regards,Kueh Lian SeeGeneral Manager
Mohammed Azmi
Biệt thự Palm
Lưu trú vào thg 6, 2023
Gia đình
24 đánh giá
1.7/5
Đăng tải vào 31 thg 7, 2023
- 1 hour from kundasang town
- too many insects in room.
- need pay separately for poring (so dont include poring photos on hotel amenities)
- Booked 2 days but checked out in 1 day.
Dịch
Phản Hồi Từ Khách Sạn: Dear Mr, Mohammed Azmi,Thank you for taking the time to highlight our shortcomings during your recent stay. We take into account all your valuable comments and will further evaluate our products to ensure our guests have a comfortable stay.When you have time to spare; do check out our Facebook and Instagram for updates and promotions that might be of interest to you. My team and I certainly look forward to the pleasant opportunity of accommodating you again at our resort in the not-too-distant future.We wish you a pleasant day!Regards,Kueh Lian SeeGeneral Manager