Hotel Blue Star

The staff is not co-operative, to clean the room, called the staff 4 times but not coming.

low grade hotel which stinks and has cockroaches. Old plastic bucket and mugs. Dirty toilets. Very small room. No lift. Need to climb two floor by stairs.

Not so good, but manageable. But definitely not value for money. The tariff were overpriced.

I requested for early check-in to which i didn't receive any response till date from the property. I was traveling with my family and therefore had no other option but to visit the hotel in the morning before check-in time as my train arrived in the early morning at 6am. The person who was at the reception was pathetic due to the following reasons: 1. No water was provided. 2. He asked a senior citizen to drop our luggage to the 3rd floor by stairs as the hotel has no lift. Therefore, we helped the person to pick our luggage and took the rest on our own. 3. No soap or towels were provided. 4. No sign of ac remote or tv remote. 5. I had to go down 3 times (as no intercom is there) to ask for water, towels and tea(which they can't provide anytime in the day as there is no kitchen. 6. He said there is no soap they can provide. So, we had to bring our own soap. Property cons: 1. Bad management and staff. 2. Zero services provided until we asked for each one by one. 3. The rooms are very small. 4. No tea/coffee facility. 5. Wifi only for the ground floor where the reception is. Not available on any other floor. 6. Not a good environment for a family stay.

Terrible. Rude staff. Not proper hygiene. The hotel staff was so rude. The ac was not working properly and when we ask them to fix the tv. They are taking so much of time to come to our room and they are not cleaning the room.

It was average hotel not very good or bad