DoubleTree by Hilton Raleigh Midtown

Great stays I recommended

Mehhhhhhhhhnot good I don’t recommend

We liked the accessibility of the location. I found some hairs in the floor when I arrived and it was a bit noisy but as expected, as it’s by Capital Blvd. I also didn’t like how they have listed on here that you can check out by noon but expected to have checked out by 11 am. Overall, I would definitely stay here again.

First off I put in for the Crabtree location and when I paid for my hotel it gave me this location. Secondly my first night ****** I had no heat nor no air working in my room. So I spent most of my day waiting on maintenance to figure out what was wrong

Our housekeeper was phenomenal! Her name started with a “M” The cleanliness of the property was impressive, especially the gym! However, the restaurant evening menu was disappointing.(but the staff was very nice!) Their options were decent for a small chain hotel but hardly nothing was available. They had maybe 2 items available out the entire menu. So, we decided to skip breakfast for it may have been just as disappointing. But I could be wrong. Front desk didn’t have any restaurant suggestions, but they were inviting and always very pleasant. My check in process was expeditiously done which was appreciated after a long flight. 0verall our stay was great. I hope you all enjoyed the King Cake!🎭

Staff was extremely helpful and attentive, especially when the tv in the room was being difficult.

I mentioned Netflix being out they said they were going to fix it the next day and didn’t. Even sent me a letter to beware someone would be there to fix it and no one showed. Not a terrible hotel just need to do what was said they were going to do! Internet was really slow and I had to use my hot spot but service wasn’t great either!

Very unsatisfied was totally satisfied with the room but as far as the service I will never stay there again. Was charged $300 for smoking fee and no one smoked in the room. There were people standing outside the entrance smoking as you enter their building so smoke is going to get on you. It is not a crime to smoke outside and then go into your room and lay down to go to sleep. Especially when you have employees smoking all over your property. Check the cameras.

Too expensive foe what it is. They even charge you for coffe in the lobby