Tài Khoản Khách
ngày 16 tháng 10 năm 2023
It was a nightmare staying one night in the not so clean filthy room. The linens were not clean. The ac was not cooling. Lots of flys in side the room. Upen complain the hotel staff said they can not do anything as the person would come next day only. So we have to manage only the fan. The location is next to a rail track, so can't sleep properly as whole night you can hear the train horn. Only food in the restaurant was good. Will never ever again stay in this hotel. Also mm t marketing these rooms as elite and good but in reality this rooms are not even worth for rs. 1000. When i complained to mm t about the ac not working their standards answer is the issue would be resolved in next 72 hours. Are you joking mmt? i was forced spend the sleepless night without ac and continuous train engine honking and you will resolve the issue within 72 hours. I would not use this hotel sitara elite in future and advice others too.
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