keithbD9004UQ
ngày 30 tháng 8 năm 2024
If I could give this less than 1 star I would.. DO NOT BOOK THIS HOTEL. AC does not work in all rooms, which means no proper ventilation and rooms smell of mould, I was told there was nothing that could be done. No lift in hotel so do not book if you have mobility issues, no one is going to help you with your luggage. Restaurant was not serving breakfast but we were informed we could go to a partner hotel (Gillingham) for breakfast, I assure you it’s not worth the drive. Staff are there to do the minimum, not interested in good or bad customer experience.
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