Rockhill Adventures and Resorts

I requested hotel for the change stay date for which they dont agreed and forcing to directly buy the package from their end. Thats seems to rubbish as that was 60% more expensive

It was a great experience staying here for weekend. The ambiance good and the staff is also good.

Rockhill is an overpriced resort, devoid of basic facilities, with rude incompetent staff, and bad food. Below are some facts to consider: - Check-in: It is a struggle through and through. They only accept cash, no exceptions. There was one person manning the check-in desk at 4pm (peak hours on Saturday in peak season). It took really long to check in with no empathy from staff. Once the check-in was finally done it turned out that the room wasn't ready so had to wait for the cleaners. They don't have wifi and except Jio no network gets an iota of network. - Food: They said room rate was inclusive of all meals What you are getting is: 1. Tea and coffee with single digit Good Day biscuits for all guests. If you want tea without sugar, be prepared to wait a while. 2. Breakfast - white bread (no brown), one greasy item like poori, etc. You dare not want toasted bread. If you plead, they will throw some on hot tawa and bring back semi charred bread. They asked us to report for breakfast at 6.30 as we had to leave for rafting at 7am, but it only got ready at 7am and didn't even look edible. 3. Lunch and Dinner are buffets with limited unpalateable looking food (greasy, spicy, kacchi maida roti). Hostel food has been way better that this. On ordering food on payment, I was made to wait for 40mins after which they came to confirm the order so they could start making it. I was starving after having gone rafting earlier so ended up having ParleG for lunch. They also have an elaborate menu, of which most things aren't available, so don't bother perusing it. - Service: I asked for a bottle of water and it didn't come for 45mins. When I went to check they said they had forgotten about it with no apology. If you need anything you need to hang around at the reception and wait for someone to come, then present your case so they want to help you, then wait for them to maybe help you. - Room: The cottages are spacious and clean. The concrete rooms stink of fungus and stale. They provide one small bottle of water per person. There is no intercom. Hot water isn't 24x7. You have to go to the reception, wait for someone to come there, request them to release hot water, wait for them to release, after waiting 15 minutes go back to reception, ask, wait, and maybe you can shower that day. - Check-out: Someone came to remind me of check-out time at 2.45, but no one was to be found to help with the bags or even provide an umbrella so I carried my own bags in the rain. At the reception when I gave feedback that the food wasn't good the hotel manager said "your feedback is wrong". There is no rebuttal to that haha. And that tells me that things will likely get worse as they exploit their oligopoly in Kolad. -Location: Very green and campus looks beautiful. Very far in from the main road which is a hassle given no one gets network in the area.