Americas Best Value Inn and Suites Racine

Decent budget hotel. The whole Racine area is sketchy at best. Every hotel I've stayed at has weird people at it. It is what it is. I have to go there for work on a project crew so I don't really have a choice but to go to Racine. You get what you pay for here, which is a basic room. The hotel staff is always very nice. I go back each week for work. The are updating many of the rooms but it doesn't bother the other guests.

Please stay elsewhere! This place stole money from us! I wish I read the reviews of this place ahead of time but we were travelling and needed to stay somewhere for one night. Once we got home from our vacation I checked my credit card and this place charged an additional 2x $100 and 1 x $50 ($350 Canadian). I called and have never spoken to anyone more rude and arrogant. He told me the charges were for smoking. I told him we do not smoke, there must be an error and he said there was “evidence”. To reverse the charges I would have to speak to the manager. Well I never heard back, and called and left messages another 3 times. Contacted Sonesta, the parent company 4 times and each time they were very polite but just forwarded my concerns to the manager at the property. I never was given any breakdown as to the additional charges, no courtesy of a response and discussion over these invalid charges. I was going to complain to the BBB but they already have a “F” rating. I would have rather slept in my car at a nearby Walmart. Thankfully my credit card company investigated and reversed the charges but unless I hear otherwise, this is theft, pure and simple.