Rania S
ngày 2 tháng 10 năm 2024
This hotel is awful and I will say the same about the staff and to give a star to this hotel has to be to the manager who I met on the lift who looked genuine but just in apparence , I explained to him about having ants all other the room and spoiling my boxe of cakes bought the day before , that was only the beginning we have to ask for towels we only had 1 for a couple and not even a bath mat. He assured me that any problems will be solved if I asked after him , but nope nothing at the reception and no Alejandro in the area . Very disappointed as we came for a wedding with my other family and really didn’t expected so bad service . I won’t recommend this place who should be close as so old , and need to be clean enough to received guests . Please stay away from this hotel if you don’t want to sleep with ants all other the place . The hair salon is not better I won’t go further ! Just very poor quality service !
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