Browns Boutique Hotel

We thoroughly enjoyed our stay at Brown's Boutiqe Hotel in Queensland. From the moment we checked in till the moment we left the Managers, Skye and Angelo, made us feel at home. Facilities were very nice, location was excellent (close to the Gondola and close to downtown and the water), but the best part was the personal attention we received from Skye and Angelo. From homemade breakfast to discussions around the fireplace on the back patio, making reservations for an experience for us, to the Bread-making class Angelo gave us, this was a unique experience. With just 10 rooms this is much more like a cozy B&B than a Hotel. My only suggestions would be that our bathroom needs a little updating; and for those who prefer a cooler environment, I'd say Air Conditioning in the summer months would be valuable. We spoke to Skye and Angelo about both these items, and they are aware and would like to have these addressed in the near future. New Zealand is a long trip for us (coming from Oregon in the USA), but we can say with certainty if we return to New Zealand we will definitely book again at Brown's Boutique Hotel.

We stayed at Brown's Boutique Hotel on 3 separate occasions during our time in Queenstown and couldn't have been happier with Angelo, Sky, and their gorgeous and friendly cat, Tiramisu. They were gracious hosts that made you feel like family and often had a fire going on the terrace in the evening. Moreover, they had terrific recommendations (The Boat Shed, Arrowtown) and Angelo's baked goods at breakfast were a treat that we looked forward to every morning. Brown's is super convenient to everything in Queenstown and our hosts were incredibly accommodating, holding baggage for us during extended trips to Fiordland and Stewart Island. Thank you for a memorable vacation! - B&L

I don’t usually write reviews but Skye and Angelo went above and beyond to earn 5 thumbs up. The breakfasts prepared by Angelo were incredible and even included an impromptu bread making demo. Skye took care of a glitch we had with one of our plannned outings and both Angelo and Skye eagerly suggested outings that turned out to be highlights of our stay. The hotel is centrally located on the hilly side of Queenstown with great views and spacious rooms. Their attention to detail is evident throughout including the dining room and adjacent living room which made our stay feel like home.

For the price, I was disappointed. It was a climb up from town with heavy packs but would be fine if you have a car. I eould describe this as a B&B not a hotel. The furnishings and fittings are quite dated and tired. The magazines in the den are all from 2016! Our room had no view other than an old concrete chimney, although from the small balcony I could see out over Queenstown and some of the mountains.

We had been looking forward to our stay at Browns Hotel - the cozy atmosphere and homely feeling. Unfortunately, we have to say there is a big difference depending on whether it is the owner, Peter, or the manager and his wife who are present at Browns Hotel. During our 4-night stay, our room was only cleaned once, no fresh towels, etc. On our last day, 26.01.24, six guests sat at the breakfast table - we were missing coffee, bread, yogurt. We couldn't find any staff. When she finally appeared, she talked about bungee jumping and didn't respond to several requests for some breakfast items. We had to leave without breakfast - what a disappointment. Peter, take care of your hotel.

Perfect location When staying in Queenstown. At first you think it is not, but it shows to be Very close to everything. Very nice spacious room and bathroom as well. A small balcony which my husband enjoyed sitting at. Great views towards city and mountains. BUT this is certainly not a hotel! You do not get serviced every day ( not an option) which was a surprise…..so we had glasses and used coffecups left for yet another day….had to get milk myself as this was not put in the fridge on the second day. When I asked about the lack of check up, the owner said he was Sorry he had forgotten to mention it, but it was due to lack of staff. Only 10 rooms at this place so sounds like a petty excuse, to me. Cannot buy anything. No water, wine, chips, and the breakfast was only Continental, Could not buy any hot meals. And futhermore, all guests were seated at two large tables…..this is not something we appreciate. Would I recommend a stay here? Yes!! But they should Call it What it Actually is; a B&B