Mountain View Motel

這次度假最差的住宿，衞生很差，房間有一股黴味

Stayed 2 nights here to do the Rack & Gorge train. First thing we noticed was the bed quilt had stains on it and a threadbare tear and sheets discoloured. No smoke alarm (only the bracket) toaster's push down lever was missing knob, only one of the 2 celing globes working so half the room was dim, a five cent coin still on floor from previous guest (room not vacumed?) stains on carpet. Everything is very dated which we knew by the photos but at $85pn you still expect a certain level of cleanliness and maintenace that should be apparent when room is 'cleaned' between guests. We also were shocked when my husband posted a similar review on google and received a response saying we disrespected staff when we had no interaction with staff whatsoever apart from asking for wifi p/word after checking in, none, we didn't even see them for the 2 days we were there.

Two couples stayed overnight on 9 and 10 February 2023. It is a large complex of essentially demountables. It also caters to backpackers. We arrived mid-afternoon. At Reception there was a sign saying that they do a “virtual check-in”, with a mobile number to call to get the combination of the safe that was by the door. Another lady was waiting at reception as well, and she said she had tried the number and couldn’t get through. She had even tried from a public phone. After trying a number of times I eventually got through, but the reception on our end was very bad. I could hardly understand what the lady on the other end was saying and could not get the combination right. She started to get annoyed, raising her voice more and more. I told her that wasn’t helping and to speak more clearly. At that point she lost her temper completely and hung up on me. She called back in a few minutes and asked if I was “now ready to talk”! Eventually I got the keys, as did the other lady. The room was clean but very basic. The walls must be paper thin - you can hear just about everything from the room(s) beside you - people talking, showering, snoring, etc. The smoke alarm had been removed from the ceiling and was on top of a shelf. I checked if it worked, but it didn’t. We had friends in another unit and they had no smoke alarm at all. I am sure this is in breach of regulations. The internet is available via WiFi, but it is unsecured - no password required. A step at the front door was coming away and really needed to be fixed. In summary, if you want very basic, clean, low cost accommodation, to just serve as a night-time sleep-over, then Mountain View may suit you, but perhaps be prepared to put up with rudeness and be sure pack your ear plugs!