B&B de la Fontaine

Very charming and comfortable room right in the center of town. I loved everything about it, except that it is not for the faint of heart with a height phobia. I knew my room would be upstairs and didn’t mind walking, but did not know how steep and narrow the stairs would be. It was a bit daunting trying to figure out the check in/check out policy (none), and if you live gourmet breakfasts you’ll want to forego the basic but adequate breakfast provided. I really enjoyed the coffee while the rest was fairly standard. Staff, in person or by phone was very helpful

Our vacation in Quebec City was really lovely, and our decision to stay at B&B de la Fontaine played a large part in making this trip amazing. This B&B oozes with old world ambience, with every decorative detail adding to it. Our room was cozy and with all the amenities. Victoria, the owner, is a kind and thoughtful person who does everything there, including preparing scrumptious made-to-order breakfasts in the adorable kitchen/ breakfast area. She even recommended a fantastic day-trip to "The Canyon" that we had not read about in our travel books. The location of this B&B is ideally located near to the Citadel, lower town, a beautiful park, and the St. Lawrence River. Parking is also nearby. My only warning is that it will not accommodate a vehicle higher than 6 ft. 5 in.

This quaint B&B is right in the heart of Old Quebec. The rooms are spotlessly clean and although the bathrooms may be small, there is plenty of hot water and the water pressure is great. Victoria is a wonderful host and went out of her way to make us feel welcome. She served a hot breakfast each morning and the food was lovely. Especially the omelets. We were there 4 nights and could walk to everything. If I were to mention one negative it would be that the stairs to the second floor are steep. Also , there are stairs to the lower level where breakfast is served. Ask for a ground floor room, if that is a problem. Otherwise, it's a gem.

Room was nice and location excellent. Otherwise not a nice stay. At one point had an issue with the room which required us to spend 45 minutes trying to fix including the unsealed bathroom leaking into the floor below. Rather than being thanked or compensated for our efforts we were blamed for having caused intentional damage. We never saw the owner our entire stay but had an uneasy time as they were clearly coming and going from our room and interactions were often panicked and disorganised. Other reviews seem to have had completely different interactions with the host but for us it was uncomfortable

Stayed 4 nights too many. The location was excellent!! First and last night we experienced load banging and construction noises next to us anywhere from 5:30 - 9:30 PM. We called the owner and she apologized profusely and offered to discount our rooms (which she did not). We even offered to write a letter to help her cause legally. That was only the start, there was no breakfast (as stated on the website-free) and no one to greet you if you had questions or wanted restaurant recommendations. It keeps getting worse. The toilet flapper didn't allow the toilet to flush she we had to continue fixing it, the sink handle broke off and the small refrigerator coils recycle every 30 minutes keeping us up all night. Upon leaving a Bookings.com rating I received the following, unprofessional response from the owner, in which she basically called us liars. "You exaggerated everything for nothing. Jeremy was there 24hé24 because my mom have a problem. You came to visit Quebec city and not the owner. You have the noise only Monday evening. That is not our fault. So sad" If she was staying at her own facility perhaps she would have the same experience we had. STAY AWAY!!!!!