Motel Lustre d'Or

Smells **** inside the room, even-though the management told no smoking . No garbage bin inside the room , not clean and washroom was not having a good flush, under a huge table to they hide garbage. Due to the smell inside the room we didn’t stay inside the room or spend time inside the room The worst

there was no front desk reception first of all when i arrived there , it was raining , there was noted go across the street motel and see reception there, welcome by mosquitos in the stairs and out side , and spiders running behind the curtains and on floor i can imagine it is old motel. I booked for tonight since i see all this i try to cancel they did not offer to refund for both nights but for one night. But then first night they charge me more. Second night refund not yet received. ********** called support no response yet.

Dirty property . Building looked deserted and never did check in , there was no one around and no one answered the phone

Very friendly service. Everything was ready when we arrived. This is a 1-star hotel... so cleanliness and location were ok.

This was the filthiest building, inside and out, that I have ever had the displeasure to be in or around. I sincerely think it is a 'crack house', no joke. I cancelled my reservation immediately upon arrival and was unable to find an available room anywhere short of paying outrageous prices for the night. It sickens me to no end what I experienced. I am a very unhappy ******* customer, very disappointed, frustrated and quite angry. I am appalled that this recommendation came from *******. I will no longer have anything to do with *******, never book with ******* again. If anyone asks me for a referral for an online travel host, it will absolutely not be *******. I just can't fathom that ******* doesn't draw the line on referring customers to rock bottom slums. I am stunned.

Very old and decrepit hotel. Thin wall and flimsy door. Lots of in and out of people during the night .

check in location is on the other side of the road . Limited parking space. noise during night

We were shocked at the condition of the hotel Le Lustre D'Or in Québec City. It was very run down, dirty on the exterior and looked unoccupied .We did not enter for these reasons.It should not be on your website in our opinion .

Room wasn't very clean nd lights were flashing.