Tài Khoản Khách
31 tháng một, 2023
Reserved room through ***********, paid cash. Discovered a few days after checking out that a "9/10 Superb" review had been left in my name, presumably by someone associated with the hotel. Reported this review as fake and left my own (now sullied) opinion of the place. In response, the hotel chairman contacted me and demanded that I remove the review. When I refused, he told *********** that I had not stayed there at all and in fact cancelled the booking on arrival. Though I had no proof of payment, I had sufficient photographic evidence and subsequent written conversation with the hotelier to demonstrate that I had stayed the night, so *********** gave me a choice of either reinstating my review or refunding my stay. I took the latter option. 6 weeks after the hotel supposedly sent the refund by bank transfer, it still hasn't arrived. Their "proof of refund" is a handwritten fund transfer form with no proof that it was actually submitted. Given the hotelier's proven unscrupulousness, I am resigned to conclude that he never did sent it. Experiences like these foster misanthropy.
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