Holiday Inn Resort Qionghai Guantang

Hotel was relatively clean, although we found mosquitoes on bedsheets, hotel staff explained the bugs might have flew in when door was opened. Also found bugs at the balcony. Staff was prompt when we request to change the linen. Location is further as it is a resort hotel, onsen was nice

We really enjoyed our stay at Holiday Inn Resort. Even though staff doesn’t speak english much, they were very friendly and helpful. Hot springs were amazing. There’s almost no gym, only couple machines.

Rutina was very kind and helpful before, during and after my stay. I’d definitely return 👍

The resort is well located next to the lake and walking distance to Baishiling park. Facilities are well designed and are being taken care of with a good maintenance plan. We travelled with kids and got the two bedrooms suite, which was very comfortable well appointed with great amenities. Compared to the other int chain hotels on Hainan, the management is doing so much better- great service from the staff and even during rush hour they have no problems delivering. Breakfast and food overall was good, while common areas are very comfortable and nicely designed. The hotel is children friendly and have numerous activities for the young visitors including a separate dedicated venue for them. For a more fluent communication Chinese speaking companions would make things very easy. This is a hot springs resort open for day walk-ins; it looks like an independent operation from the hotel management and the staff may challenge you (can be rude) if you don’t wear your bracelet - I would say more training is required for the hot springs personnel to meet the level of the hotel team. Overall a very good experience -

家人過生日又到温泉酒店，管家提前安排好了，前台接待熱情專業升級到9樓山景房，景色宜人，環境優美。還送了精美的生日🍰和長壽麪，贊贊贊！温泉的小夥小周服務細心周到，還拿來了驅蚊水，下次訂私湯還聯繫他！很愉悦的度假體驗！

偶然的機會留宿該酒店，因為舒服，增加了二個晚上。西沙羣島歸來要離開海南島了，心心念念着這裏，又專門來住了4天。這是我長期旅行以來首次因為“愛”短時間重複停留！ 這裏真是療養、發呆、讓人放鬆身心的好地方！ 前台經理小李spring總是那麼熱情，幹練、友善，給了我最大的誠意；（視頻是在房間陽台上隨拍的日落）歺廳的主管小嚴，因為一點小插曲，親自把歺送到房間還贈送果盤；保安部的小何是個機靈人，盡力給客人帶來方便；清潔工小李工作認真負責（順便建個議，酒店的易損件應認真做好養護）把工程部的事情也做了。硬件上雖然是衝著酒店環境、恆温泳池、温泉、石板浴而來，但軟件也是我特別喜歡這裏的原因，一張張熱情的笑臉、一句句温暖的話語、你會覺得這裏不是家卻勝似家，你能體會到“一杯開水並不多、杯中包含四海波”的含義。 自駕出門二個月了，走了七個省，這裏前後住了7天，感觸多、話也多，真心祝願酒店越來越好，也期待着再有相見的時候。一段幸福難忘的時光！