Holiday Inn Resort Qionghai Guantang

The bathroom area couldn't be locked and the door was extremely heavy (need to use a lot of strength to close) which I suspect was faulty. The service was remarkable as my friend fell and they even came up to apply medicine for her. The support was good.

Hotel was relatively clean, although we found mosquitoes on bedsheets, hotel staff explained the bugs might have flew in when door was opened. Also found bugs at the balcony. Staff was prompt when we request to change the linen. Location is further as it is a resort hotel, onsen was nice

We really enjoyed our stay at Holiday Inn Resort. Even though staff doesn’t speak english much, they were very friendly and helpful. Hot springs were amazing. There’s almost no gym, only couple machines.

Good stay. Just what we expected. Happy to recommend and we would come and stay again.

Rutina was very kind and helpful before, during and after my stay. I’d definitely return 👍

The resort is well located next to the lake and walking distance to Baishiling park. Facilities are well designed and are being taken care of with a good maintenance plan. We travelled with kids and got the two bedrooms suite, which was very comfortable well appointed with great amenities. Compared to the other int chain hotels on Hainan, the management is doing so much better- great service from the staff and even during rush hour they have no problems delivering. Breakfast and food overall was good, while common areas are very comfortable and nicely designed. The hotel is children friendly and have numerous activities for the young visitors including a separate dedicated venue for them. For a more fluent communication Chinese speaking companions would make things very easy. This is a hot springs resort open for day walk-ins; it looks like an independent operation from the hotel management and the staff may challenge you (can be rude) if you don’t wear your bracelet - I would say more training is required for the hot springs personnel to meet the level of the hotel team. Overall a very good experience -

This hotel is just OK. Definitely not worth the price unless you're planning on spending a lot of time in the hot springs. No bathtub in rooms. Restaurant doesn't have many items on the menu. Staff is friendly. Hot springs are good

為了躲避颱風摩羯襲擊，過來官假日酒店，特殊時期也深刻感受到酒店的熱情服務，房間很乾凈，打掃衞生阿姨也非常的熱情，環境非常的優美，適靜，很適合度假，非常遺憾遇到天氣不好酒店一些好玩的項目沒有體驗到。這次還特別感謝酒店前台的Sophia 小姐姐， 免費給我升級房間，還贈送了早餐，在入住期間有一些不明白的，衹要問她都能及時回覆，整體感受不錯，下次有機會還會再來。

依依不捨離開了瓊海官塘假日酒店，每一天都過得充實又快樂，泡温泉，游泳，去附近的白石嶺坐覽車，登頂峯，寓教於樂。最後一天的晚餐也很豐盛，食材新鮮，即符合大眾口味，也兼顧到長者和孩子的需求，很温馨😊