Shangri-La Qinhuangdao

All good and the CC also sent the present for me upon check out.FD agent is friendly as well，Whose name is Ms Jiang.Housekeeper jiejie service is efficient and nice attitude who sent shopping bag and toothbrush for us.Thank you!

Great location, right in front of the beach. Wonderful view from the lounge. Good facilities. Staff was very kind and friendly. However, their English skills are not very good. Food ordering was taken wrong several times.

The Shangri-La hotel is a beautiful hotel located in a prime spot next to the beach. There is a great buzz and range of facilities at the hotel. Overall, I enjoyed my stay, however, there were a few frustrating things. I arrived after the check-in time but my room was not yet ready. To compensate for this, I was taken to the executive lounge and my request for a late check out was accepted. At breakfast the next morning, many of the coffee machines had run out of milk and it took a little while for the milk to be topped up.

It was my husband birthday and booked Shangri-la, It was very clean and have a stunning view. The room has a nice smell. The reception was very cheerful, and they all could speak English. I requested a birthday theme for my husband's birthday and they designed the room with some towel, also send a free cake and red wine. ( I have to mention, Thank you dears) The breakfast was very delicious. We also tried the Buffet dinner one night, it was very delicious with both choices Chinese and Western. The swimming pool was clean.

5 stars location, 1 star service, 1 star amenities Feedback that chair has sharp edges and cuts my toes. Just simply sent me few pieces of hansaplast and wrapped the chair's legs. Mentioned to front desk, need to check for all rooms' chairs. However check in again 1 week later in the other room, chair was having the same sharp edges. Hotel patrons safety is not prioritized. Went to sauna room, room couldn't be heated. Steam room is down too. Gym weighing machine was out for repaired for weeks and not back. In room iron board is like those very low cost board, it wasnt like a ironing board that a 5 star hotel will provide. In room bottle water is one of the cheapest in the market, not mineral water and just purified water. Front desk service can be one of the worst that I encountered, even 3 stars hotels provided a better service. Car park auto system was horrible too. 50% of the time couldn't exit. Either gotta go back to front desk seek help or pay for parking fee. From above several points, i really couldn't be justified that this is a 4 or 5 stars hotel.

Good experience, breakfast is nice, good location. Not convenient to the city area

Amazing hotel directly next to the beach

Angel was an absolute real life Angel. She is such an asset to the hotel. See you soon ShangriLa Qinhuangdao

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