Crowne Plaza Qingdao

Arrival: Upon arrival the receptionist was so busy picking up phone all the time during check-in that she hardly spoke a single word. No mentioning of how WiFi works or where to have breakfast. She finally only gestured towards the elevator. Room: The room might have been luxurious 50 years ago. Now it was not only old-fashioned, but also far from being well maintained. There was an unpleasant smell from the toilets, the shower head was old and static/non-flexible, the windows extremely dirty and the arrangement of the light switches was beyond logic. Most of all the sea-view was limited to a little corner in a side window, despite 100 RMB extra for a “sea-view suite”. Receptionist: Telling the receptionist about the problems didn’t help at all. She first found excuses saying that Ctrip had posted the wrong photo on the app. Then stating that because of the Qingming festival every other room had already been booked out. Finally, claiming I needed to pay for an upgrade (although I had already booked the most expensive room/suite). I couldn’t believe when she ended with the remark that I should be happy to be at the Crown Plaza, because it was a lot cheaper than other 5star hotels, but I could cancel and book something else. Breakfast: The breakfast experience the next morning completed the negative impression: broken cups, a coffee machine that didn’t offer latte or cappuccino, waste being openly exposed to guests and obviously unskilled or badly trained personnel. All in all, I cannot recommend this hotel at all!

This time we stayed in 1913, which is a bit smaller than the other suites. The windows are quite high, so it feels a bit cramped. Other than that it was still a really nice stay with superb service. They are always super helpful, and always help me to book restaurants. As always the breakfast is superb with plenty of western options. Also lots of good restaurants just down the road.

Very good location, and very good hotel. Stuffs are very good English speakers and there are many shops, restaurant and Aeon shopping mall around the hotel. Breakfast was also good.

Well, Crown Plaza is our usual our favorite hotel and also our first-choice hotel in Qingdao city and naturally chose the Crowne Plaza Qingdao again. The hotel hasn’t lost any of its avantgarde charm. Furthermore, the employees are still as professional and helpful as I remember them from the last time (this time I would like to mention Ms. Fanny from the front desk, hassel-free check in that was quick and we were given a free upgrade) . The rooms are spacious, and the amenities will cater to every whim. The convenient location is an added bonus, which doesn’t need to be mentioned separately as the hotel location which is near to five four squares.

Avoid this hotel if possible, it looks like it was last renovated forty years ago. The bathrooms are absolutely disgusting.

Hotel is centrally located with many shops within a short walk. The building is a bit aged but the facilities are all adequate. Our housekeepers Ms Zheng and Ms Liu were very thoughtful and meticulous in taking care of our room , # 2013. We will for sure stay at the same hotel next trip to Qingdao

Room was very old and dirty. There was no minibar in the room. Walls had lots of cracks.

Hôtel too far from the beach. Old style not very refurbished. But clean. Nice Lobby. No foreigners bar style. Good variety of Chinese food in the breakfast buffet. Proximity of metro is a plus.

Great location with very friendly and helpful staff. Really can’t compliment the staff enough. The hotel could probably do with a bit of a facelift but no complaints.