Shaun S
ngày 10 tháng 3 năm 2025
This was our 8th time to RAM, but first time back for 10 years, due to travel restrictions and COVID. So it was great to be back, even some old staff still remembered us, which was nice. There are so many changes to the hotel which was great to see, especially the lobby area. We stayed in room 1315, which we had stayed in before and that had been updated, lovely room with a sea view. Our cleaner Mohmed Matoaly was brilliant, spotless every day with some great towel art as well. We sat on the beach every day, but the new pools looked very busy. The guys at the beach bar gave great service and were always very friendly, in fact all the staff are brilliant, lobby, beach, restaurants and cleaners, we could not fault any of them. The restaurants have changed slightly, not all for the better. We personally did not find the food as good as it used to be, especially the breakfast, but we are nut fussy eaters and you can always find something if you can be bothered to look around. It is because of the food that we only gave a 4 this time, every other time it has been a 5. Also thought the Columbus coffee bar was not as good as it used to be. The only real problem that we had was the amount of rude and greedy Eastern European’s (mainly Russian)that fill their plates with so much food but have no intention of eating it and don’t get in their way if there are fresh strawberries about. They are so rude to staff it’s embarrassing, but this is not the hotels fault. Great weeks holiday and we will no doubt return again.
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