Hannah C
ngày 20 tháng 6 năm 2025
My partner and I have just returned from a 7-night stay at Steigenberger Alcazar and had a fantastic experience from start to finish. The hotel grounds and facilities are immaculate; clean, well-maintained, and thoughtfully laid out. A special thank you goes to Ahmed for keeping our room (6220) spotless, well-stocked, and for being so attentive to all our needs throughout our stay. We kicked off our holiday with the 2 hour couples hammam treatment, which included one of the best massages I’ve ever had. It left us feeling relaxed, refreshed, and set the perfect tone for the rest of the trip. We spent most of our days by the adults only pool, occasionally visiting the beach. The pool staff were absolutely brilliant, friendly, attentive, and always one step ahead. From setting up our loungers and towels to delivering drinks from the bar, no task was ever too much. The added touches like cold towels, cucumber slices for our eyes, fresh fruit, and even cleaning our sunglasses made it feel truly 5-star. Having previously contracted E.coli in the Dominican Republic, I was understandably anxious about food hygiene. However, Alcazar exceeded expectations. We saw staff vigilantly checking food temperatures at the buffet, which gave me real peace of mind. The à la carte restaurants were excellent, especially Hama (Japanese) and Limoni (Italian). While lunch options were a bit more limited and less flavourful, there was still something for everyone. Evenings were enjoyable with live music most nights at the reception bar, followed by entertainment in the theatre. While the nightly dancing shows could have used a bit more variety, we were just as happy relaxing over a game of cards. One tip: bring a strong mosquito repellent. Despite using it, I was badly bitten on our second-to-last night. Thankfully, the pharmacist just across from the hotel was amazing, providing creams and antibiotics and even asking me to return so he could check on the bites before we flew home. The local shops are really well stocked with anything you might need. We also ventured out on some great excursions booked through the GetYourGuide app, which was cheaper than the hotel’s options. The Farsha Café & Soho Square night tour was a real highlight, breathtaking views at sunset and a lovely cultural experience. The Quad Bike Safari was another favourite, offering adventure and stunning desert scenery. A huge thank you to all the staff for making our stay so enjoyable. We would absolutely love to return in the future!
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