Tài Khoản Khách
ngày 17 tháng 2 năm 2025
As returning guests, a 28 night stay this time and loved every minute. The management & all the wonderful staff (our Egyptian family) are the main reason we are frequent guests. All the amenities at this hotel are excellent and service is second to none. The variety of food & options for dining are amazing, the rooms are clean & spacious, the water park, the pools, reception staff, bar staff, waiters, beach boys, life guards, gardeners and all those who work tirelessly behind the scenes in the kitchens, laundry, maintenance etc are what makes this hotel so special. The spa treatments and free use of the gym are a bonus too! We dined and enjoyed food at all restaurants incl Stone Grill, Asian, Indian and my personal favourite Italian. Thanku wonderful chef Medhat, Mohamed, Nada, Adham, Fathy, Mr Ali & staff for looking after us. It was lovely to meet Ellie in her new role as Guest Relations. Very professional and personable, a great asset to the team. A big shout out to the hard working Animation team, led by Destiny, who keep guests entertained from morning til night. A special mention to the wonderful Georgia, great repor with all the guests, a kind, caring person with a big heart. Vinny who had recently joined the team, another great asset, friendly & funny. We can't wait to return to enjoy all that this hotel has to offer - see you all very soon, our wonderful egyptian family.
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