Anna M
ngày 13 tháng 4 năm 2025
The hotel, the facilities and the hotel staff were brilliant- it was one of the best holidays we've had. The reception staff were welcoming, friendly and very helpful. My mum is a wheelchair user and the reception staff took great care to look after us and accommodate our party in suitable rooms. The rooms were spacious, comfortable and clean. The grounds and pools were very clean and attended to all the time. The housekeeping staff and security staff very helpful, kind and always smiling. The quality and the range of food in the restaurant was huge and delicious. But we took the biggest delight in the incredibly friendly, professional and supportive waiting restaurant staff- always attentive, welcoming, smiling, checking if we needed anything else, always supporting my mum, helping with the wheelchair in, out and around the restaurant, carrying plates for her- just TOP service, we couldn't have asked for more! Our special thanks and warmest greetings go to YOSRY and MAHMOUD who were ALWAYS there to assist, went extra mile and remembered we liked good, strong coffee, entertained us with anecdotes, stories and made us laugh at their jokes and tricks! Our sons loved them! Thank you for making our stay in your hotel so special Emilia,Anna, Piotr, Pawel and Wojciech
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