Palm Royale Resort - Soma Bay

服務人員非常熱情 酒店環境也很好 就是房間裏面設施太陳舊，加上餐食味道一般 提供機場接送服務 感覺網球場迷你高爾夫都沒有人維護

Hotel exceptionnel et staff des plus agréable Sans oublié Abou Raslan pour les sorties en bateaux et les excursion sans oublié mina et Adel. Il y a aussi Ahmed à la chicha et le must Ferid Chawki pour les chambres. Hotel exceptionnelllllllllll!!!!!!!!!

房間還行，酒店自己的海灘不錯👍，國人基本看不到，歐洲遊客很多，出門不方便，做好叫不到車的準備

The hotel is very grand and beautiful however, there are some areas that need addressing. For example the beds are uncomfortable even with mattress toppers. The rooms are clean and spacious but the bathrooms need updating so there are showers separate from the bath. The food is ok, you can always find something that you enjoy. However, the Italian and Greek food is very bland. We did have an amazing carbonara on the first night though with delicious bread in the Italian. We absolutely loved eating breakfast on the terrace. The beach area is stunning but could do with a few more lively bars to sit and eat. The drinks are not nice at all. They look nice but the poor quality of alcohol makes them undrinkable. Stick to the wine as it’s the better choice in my opinion. The staff in the hotel are absolutely amazing. They made our holiday special. The service was outstanding. On Christmas Day they worked so hard to make it special. Maybe next year, it could be organised by management into sittings so that everyone gets a seat. That said, it was still an amazing service provided by all staff and we didn’t have to wait too long to be sat outside on a beautifully prepared table. Salah and Caffe kept the wine flowing and we were impressed with their kindness and hard work. Rabat at the front desk was very friendly and helpful, we were always greeted with a smile. Thank you to the bartenders at Johnny’s bar who served us drinks with a smile. My boys really enjoyed talking and having fun with the staff. A special thanks to Mohsen who was friendly and kind. And a huge thank you to Tadros who became a good friend to us during our stay. We must leave a special message for Reda who works in the shop that sells the magical pictures on papyrus paper. Such a lovely man with a kind soul. All staff were amazing including Shaz and the animation team. They had me up dancing on the beach. The beach staff also decorated our loungers on both birthdays with balloons making our days perfect. We cannot fault the staff at this beautiful hotel.

This is not my first time to visit this hotel. I have only a nice memories of this place. Hotel is very nice, staff also. Special regards to the Mena Amged and Tadros Lotfy. All staff in general are special kind and polite. Special regard also to the guy who was cleaning my room. He was cleaning my room last year also. Food for me was better last year, but I can't say that it was not good. Last year it was a little more European than this year. Beach OMG, the best beach in all Egypt. I visited a lot of hotels in Egypt but this hotel have the best beach. I am coming back next year also. All together 10/10

24/7 Clinic PALM ROYALE November 2024 Feedback and Thanks for Dr. Ahmed M. Abd Elgwad !! I would like to thank to Dr. Ahmed M. Abd Elgwad and his assistances for execelent care during our stay at Palm Royal Hotel in Egypt from November 7th to 14th. Dr. Ahmed proved to be not only an excellent professional but also an empathic college l who truly cares about the well-being and comfort of the hotel guests. In particular, I am extremely grateful for his assistance in treating a stubbed pinky toe injury during kitesurfing and for his effective care during a severe case of food poisonin- Pharaoh got me :( Thanks to his prompt response and expert treatment, we were able to recover quickly and continue enjoying our vacation. After 2h I had foot x-ray, the feet was not broken and I could go kitesurfing for the next day. Fast diagnosis and treatment! Once again, thank you, Dr. Ahmed M. Abd Elgwad, for everything. To all kitesurfers staying in Palm Royale- catch the wind and don’t worry- you’re in good hands!! Best regards, Michal Niesterczuk