Palm Royale Resort - Soma Bay

服務人員非常熱情 酒店環境也很好 就是房間裏面設施太陳舊，加上餐食味道一般 提供機場接送服務 感覺網球場迷你高爾夫都沒有人維護

Hotel exceptionnel et staff des plus agréable Sans oublié Abou Raslan pour les sorties en bateaux et les excursion sans oublié mina et Adel. Il y a aussi Ahmed à la chicha et le must Ferid Chawki pour les chambres. Hotel exceptionnelllllllllll!!!!!!!!!

房間還行，酒店自己的海灘不錯👍，國人基本看不到，歐洲遊客很多，出門不方便，做好叫不到車的準備

We would just like to say want a lovely 2 weeks we have had at the palm royale hotel in soma bay. The staff in hotel are all so lovely the it is so clean. Mr malak farag is a manager and looks after you so well . The Bell team looked after my husband so well picking us up every day to take us were we needed to go and always with a smile on their faces. The bar staff .Beshoy Akram. Mohsen. Yoseef who we had laughs with over popcorn were so funny we will be back once again soon colette and Ian ( liverpool mo salah )

The room view to the windsurf area was absolutely stunning. Long beach for a nice walk. People at the reception and in the lobby were very friendly and helpful. Buffet food was okay but the waiter looked very unhappy when I told him not ordering any drinks. Spa was overpriced, and the masseuse kept blowing her nose throughout the one hour time which made me not so comfortable.

The hotel is very grand and beautiful however, there are some areas that need addressing. For example the beds are uncomfortable even with mattress toppers. The rooms are clean and spacious but the bathrooms need updating so there are showers separate from the bath. The food is ok, you can always find something that you enjoy. However, the Italian and Greek food is very bland. We did have an amazing carbonara on the first night though with delicious bread in the Italian. We absolutely loved eating breakfast on the terrace. The beach area is stunning but could do with a few more lively bars to sit and eat. The drinks are not nice at all. They look nice but the poor quality of alcohol makes them undrinkable. Stick to the wine as it’s the better choice in my opinion. The staff in the hotel are absolutely amazing. They made our holiday special. The service was outstanding. On Christmas Day they worked so hard to make it special. Maybe next year, it could be organised by management into sittings so that everyone gets a seat. That said, it was still an amazing service provided by all staff and we didn’t have to wait too long to be sat outside on a beautifully prepared table. Salah and Caffe kept the wine flowing and we were impressed with their kindness and hard work. Rabat at the front desk was very friendly and helpful, we were always greeted with a smile. Thank you to the bartenders at Johnny’s bar who served us drinks with a smile. My boys really enjoyed talking and having fun with the staff. A special thanks to Mohsen who was friendly and kind. And a huge thank you to Tadros who became a good friend to us during our stay. We must leave a special message for Reda who works in the shop that sells the magical pictures on papyrus paper. Such a lovely man with a kind soul. All staff were amazing including Shaz and the animation team. They had me up dancing on the beach. The beach staff also decorated our loungers on both birthdays with balloons making our days perfect. We cannot fault the staff at this beautiful hotel.