Tài Khoản Khách
ngày 26 tháng 3 năm 2025
Culinary Experience The gastronomic offerings at the hotel are outstanding. A standout dish was the Zürcher Geschnetzeltes, which was so authentic, it almost felt like it had been imported directly from Switzerland. The food quality is excellent, and the careful preparation, including the use of clean water, ensures a worry-free experience for guests. Accommodation & Room Comfort The rooms are impeccably clean and feature a modern, tasteful design. The high level of comfort ensures a pleasant and relaxing stay. Customer Service & Assistance The staff is incredibly friendly, professional, and always eager to ensure guests have an enjoyable stay. Any questions or requests were addressed quickly and competently, which speaks to the excellent guest service provided. Beach & Outdoor Area The beach area is beautifully designed. The option to enter the sea via a pier or directly from the sand is particularly appreciated. The semi-transparent partitions at the lounge chairs offer a great balance between privacy and unobstructed sea views. Additionally, there are plenty of lounge chairs available, so guests don’t need to worry about finding a spot. Pool Area The pool area left a bit to be desired. While cleanliness was acceptable, there were noticeable signs of wear and tear, particularly in the color of the pool’s surfaces. A fresh coat of paint or some updates would make the pool area more inviting. Room Cleaning & Privacy The housekeeping team did a great job in terms of cleanliness and orderliness. However, it was noticeable that personal items and clothing were sometimes rearranged or folded. While this was likely intended to be helpful, it could be perceived as an intrusion into guests’ privacy. A more discreet approach to handling personal belongings could enhance the overall experience. Top of the Rocks – The Perfect Spot for Sunset Views One of the highlights of the resort is the Top of the Rocks Bar, which became our go-to spot after a day at the beach. The combination of a refreshing drink and the breathtaking sunset view made this location special. A suggestion would be to add a bit more music to enhance the atmosphere even further. Areas for Improvement Despite the many positive aspects, there are a few areas that could benefit from some attention: Signature System for All-Inclusive: Guests are required to sign a receipt for every meal and order. This can be cumbersome, especially for larger groups, and could be streamlined with a more efficient system. Pool Area Update: The pool area could benefit from a visual refresh and some maintenance to address wear and tear. Music at Top of the Rocks: Adding a bit more music could further enhance the already great atmosphere at the Top of the Rocks Bar. The hotel offers an overall outstanding experience with top-notch service, culinary delights, and a beautiful beach location. With a few small adjustments, it could be made even better.
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