Seven Hills Hotel

Worse than anything 😪 regret

I recently had the misfortune of staying at Seven Hills hotel, and I must say it was the worst hotel experience I’ve ever had. Here’s why: 1. Misleading Photos – Reality Is Far Worse: Don’t be fooled by the pictures you see online. The rooms may look appealing in photos, but it’s all about clever angles and lighting. In reality, the rooms are nothing like what you’d expect. The moment we entered our room, we were greeted by a terrible, musty odor that lingered throughout our stay. The rooms were stuffy and poorly maintained. It was clear that hygiene and cleanliness were not priorities here. 2. Red Flags from the Start – Booking Nightmare: In hindsight, we should have seen the red flags early on. The booking process itself was a nightmare. When we called to make the reservation, the booking manager behaved like he couldn’t care less whether we booked a room or not. There was no enthusiasm or courtesy – just a cold, indifferent attitude. We had to follow up several times to confirm our booking, which should have been a warning of the terrible service to come. 3. Long Check-In Time Despite No Crowd: Even when we arrived, the poor service was apparent. The check-in process was excruciatingly slow, despite the fact that there was no crowd at all. We were the only guests checking in, yet the staff took forever to get us into our room. The inefficiency of the front desk staff was astounding, and we had to stand around waiting with our luggage for much longer than necessary. 4. Horribly Slow Service & Bad Food: The service at this hotel is beyond terrible. We ordered food, and it took over two hours to arrive. Worse still, the dishes were brought out one by one, with a 20-minute gap between each. By the time the last dish arrived, the first one had gone cold. To make matters worse, the food was tasteless and half-cooked. When we complained, the staff refused to acknowledge their mistakes and insisted we pay for the subpar food. Their lack of customer care was shocking. 5. Understaffed & Unresponsive: This hotel is woefully understaffed. When our washroom door got locked from the inside, I requested help, but it took over an hour for them to send someone with the keys. Despite my repeated calls to the reception, they were indifferent and didn’t seem to care about our urgency. Even when I threatened to come down to the reception and create a scene, I was rudely told to “Niche aa” (come down). This lack of professionalism is appalling. 6. Rude and Unprofessional Staff – Refusal to Reveal Their Names: When I went down to the reception to escalate the matter, the manager’s behavior was even worse. She rudely told me to “Get out” when I expressed my frustration. When I asked what they would do if a child got locked in a washroom, her shocking reply was, “It’s the kid’s mistake for locking themselves in – let them pay for it and suffer.” I was utterly disgusted by her callous attitude. Despite repeatedly asking for their names to hold them accountable, n

Courtesy less hospitality. Staff is ready to argue Too adamant for anything and everything Don’t even serve fresh tood NO COURTESY NO HOSPITALITY ONLY ARROGANCE across in any department Stinking meeting rooms Unhygienic utensils … that you even don’t feel like holding and serving food