SpringHill Suites Punta Gorda Harborside

Girl at desk would not try to get us a room on a higher floor. She said that our rate through a third party disqualified us for an upgrade to a higher floor. Never heard of that. Also, we were told because of limited parking we might have to valet park at 30.00 if there were no parking spaces left. We did not have to because we got the last parking space in the lot!

I booked on Travelocity. I selected and payed extra for an Executive Suite with a King bed with Harbor view. Upon check-in, I received an ADA room with a view of the parking lot. I complained and was downgraded further to a regular room - not executive suite. I did not to a different Hotel becuase it was late. However, as a customer i expect my reservation to be honored and receive the tupe of services i payed for. I will not be staying here again.

The hotel is in a beautiful location on the Charlotte Harbor with beautiful view walking/biking trails and parks hotel is very clean and all the staff was very friendly and professional breakfast buffet was better than expected price seamed a bit high but worth it

We loved th location of this hotel and the room was comfortable and very clean. Best shower head ever...lots of water pressure.

Breakfast was nice. I missed being able to make my own waffles; not prepackaged. No microwave to use by breakfast area. In the past there had been coffee containers out in the lobby all day to help yourself to; missed that. Would still stay there again.

Room is clean and beds are comfortable. Staff upon arrival friendly and super sweet

New and clean. Rooms were spacious and well designed. Biggest problem was that there was a lot of traffic noise.

I stay at this property every time I am in this area. The staff are nice, the bartenders are great and the overall property is clean.

Very limited parking, front desk said just park on the street. Where? Reply, i don't know. Obnoxious check in process.. rude. Housekeeping threw a ton of chemicals on the carpets in the hallway and proceeded to vacuum in front of our room early in the morning before 8 am! They did this on two mornings. Staff shouted at each other and threw dishes around loudly..disturbing multiple guests. The staff is extremely u professional.