The St. Regis Punta Mita Resort

It's a beautiful property in the north tip of Banderas Bay. Swimming pools are modern and relaxing. We got upgraded to one bedroom beach front with plunge pool. From the moment we arrived, we got pampered by staff. Our butler Gabino tried very hard to meet our needs. Butler Julio tried to work everything out for us in the morning. Jessica at Mita Mary gave us fantastic suggestions for our dinner. It's quite relaxing and beautiful place. On the hardware side, it lacks its own character. We could not know where we were. It's could be any brand names (Ritz-Carlton or Four Seasons) in any part of the world.

Stay April 26th to May 1st. Room: 5203 I am a Titanium Bonvoy member and as such I was upgraded to an Ocean View room and had access to the full breakfast buffet for my wife and I at no charge. We were at the hotel in late April and the second-floor room had a cool breeze in the morning and evening. The property has a lot of green foliage with tall palm trees so our second-floor room was like being in our own isolated jungle room. The weather in Punta Mita is about 5 to 10 degrees cooler than Puerta Vallarta. The hotel has 120 rooms with more than 300 employees, (my estimate) which is a very high staff to room ratio. The hotel has a very high level of service, but a guest pays about four times the rate of a Marriott hotel like the one at the Marina in Puerto Vallarta. In my opinion you are not getting four times the value of the other Marriot hotels in the area. The hotel has three pools that all have a different vibe and menu offering. I never had a problem with finding a vacant place to sit at the pool or beach with lots of extra room to spread out. Once you find a location to sit, the attendant will put towels down on the chair and bring a bucket of bottled water and replace them throughout the day. During the day at the pool/beach the staff will bring small bits of food, ice cream and pop corn just to name a few offerings. I especially enjoyed the cool towels during the hot days. The rooms are all nicely appointed with live plants and flowers. Our room had two shower areas, one inside and the other outside. However, the inside shower floor was very slippery when wet and they did not have any grab bars. I especially enjoyed the outdoor shower that had a non-slip floor and you could listen to the birds. We received twice a day maid service that included an evening turndown service. The butler service is nice and all my requests were met within less than five minutes. The only time I needed the butler was for ice and a golf cart ride, but they will provide other services if asked. Our evening dinner was in Punta Mita about ten minutes from the hotel. The hotel offers black car service to and from town, just call the front desk and indicate what you need. The cost is 180 MXN to town and 360 MXN to return. The cost to travel to the airport is 2,200 MNX. The property is very secure and you have to go through two guard gates to gain access to the property. The hotel does not have a taxi stand at the entrance, only their black cars. The hotel does not offer money exchange services, only an ATM, so bring your Mexican pesos with you. Overall, the St. Regis makes the Ritz-Carlton hotels look like a poor country cousin in terms of service and ambience but at a HIGH Price. The day of check out all three of the butlers on duty came to my door to say good bye, which is another way to say they would like a tip. Once I arrived, I was told that the hotel does not have a permanent general manager. The old GM, Mr. Gonzalo G

Spent a week here in April with my husband and two sons, ages 12 and 14. From the moment we arrived until we left the staff was wonderful and eager to ensure we had a wonderful stay. The resort is low key and very relaxing. The sunset views are incredible, pools are wonderful and clean. Beaches are a bit rocky but that is the natural landscape. My teens enjoyed spending some down time in the kids club playing ping pong and board games. The food was spectacular. Our room was perfect! We all enjoyed the outdoor shower and terrace every morning. We went fishing through the charter company at the Seabreeze beach club (on site) and had a wonderful time. The captain brought some of the fish back to the resort and the chef made us a wonderful dinner! Everything was amazing! It was hard to leave to resort to come home but we look forward to returning someday soon! Worth every penny!

We just completed 4 night stay for our 50th anniversary. We loved this place! We took the hotel’s private car to and from the airport. Driver and service great. Rooms are really nice, spacious and comfortable. We had a “king bed Ocean view Casita). Huge bathroom plus an outdoor shower. Housekeeping regularly checked to refresh the room a few times each day. We had a good view to the 3 tiered pools and to the ocean. (There are also pools in other locations.). When at the pools the staff regularly came by with buckets full of ice and bottled water, and periodically came with iced fruit drinks or fruit popsicles. We ate at every restaurant in the hotel and didn’t have any meal that wasn’t really with great service at each restaurant. Special shout out to Felipe Sandoval and the other bartenders at AltaMira (the bar with restaurant in the lobby). He was really a very helpful and engaging person, and made great recommendations for cocktails and food. He was delightful as were his comrades (we didn’t not get everyone’s names). Also special were the breakfast wait staff at Las Marietas, and bartender and staff at Carolina. Massages at spa were very good spa is pricey (we added a private room and pool with champagne and snacks so of course that added to the price). All staff were extremely courteous, if you need directions whomever you asked stopped what he/she was doing and took you wherever you were going. (i.e, instead of just trying to tell you how to go.). And at the restaurants and bars they always knew we were here for our anniversary and congratulated us. Nice touch. We certainly plan to return. This is a wonderful place.

Be aware of St Regis taxi prices. Double that of outside cab service. 3 times that of UBER. 10 dollars to drive into Putna de Mita. Seems like a free shuttle could be offered. Golf carts are provided at a very high price. Other than that, very nice stay.

I just completed a stay at St. Regis earlier this week and had an amazing time at this resort. Their attention to detail at this resort is second to none. The staff were all very friendly and attentive, and made sure that we had a good experience. The butler system that was provided for our room was absolutely fantastic! I was able to text them with all of my requests and they handled it immediately. The beachfront room we stayed in had a great view of the ocean, although it wasn't quite the beachfront I imagined where you would be able to walk out onto the beach directly from our room. This type of room does not have a King bed option available, only 2 Queens. The beds were comfy, the slippers were fluffy, and the turndown service each night was impeccable. I would definitely come back again.

One of very best resorts you can stay at, service was exceptional and very friendly. Beautiful property. What made our stay memorable was the service we received right from Check in to Check out. It is also a very kid friendly property.

The best beach hotel I have ever stayed at, hands down. The casitas are amazing and the outdoor shower is fantastic. The service is outstanding, the staff are very friendly and responsive. The food options are great, and food quality is excellent. The beach is beautiful, the pools are pristine and never crowded. I will be coming back next time I need a beach vacation.

Beautiful property, exceptional service. Very private, clean. Overcast everyday while there. Be prepared to spend $$$$$. Was here for awards trip. Not sure I would come back independently. You cannot go in the ocean due to rocks & strong current.