Titilaka - Relais & Châteaux

We stayed at Titilaka for three nights in September. We booked the sunrise room (room 308), and highly recommend. One of our favourite things to do every morning was order a cappuccino to be brought up to the room, and watch the sun rise before breakfast. There was one night were there was a thunderstorm in Puno, and watching the light show from the comfort of our room was breathtaking. We cannot say enough about our guide Abel. He sat down with us when we arrived at the hotel, and we organized our excursions with him. Our first full day, we went to the floating islands and we quite enjoyed seeing how they live on islands. We then went to Taquile for lunch, and the hike to and from the lunch area was very nice. It was a cloudy night, but we were also able to see the milky way. The next day, Abel took us on a hike, and we had a lot of fun, pushing our limits and reaching 4000 m. We were able to see various birds, and chinchillas. Our afternoon excursion was the bike ride, where we were able cycle through town, and see some cool bird life. Watching the sun set at the sundowner, with a drink and around other guests was a nice way to end our day. At the time of booking, we booked through Andean, which owns Titilaka, and two other properties we visited (Cirqa and Puqio). The process was very easy via Whatsapp, and we were able to check in at our first hotel and check out at Titilaka. Our dietary restrictions were communicated to all of the hotels (we are vegetarians), and we were provided a car that took us to each property, which stops to see guanacos, llamas and alpacas along the way. We very much enjoyed the drives – we had multiple bathroom breaks (the rides were 3 hours and six hours respectively), we were packed a picnic lunch and it really didn’t feel like we travelled for that long. The restaurant staff were very kind and attentive. On our last day, we asked to eat breakfast outside, and it was very nice to eat hearing the waves crashing around us. I also celebrated my birthday at Titilaka, and was surprised with a chocolate cake, which was very nice and moist. We would definitely recommend Titilaka to anyone who would like to visit the lake and thank Abel and the restaurant staff for everything!

Wow. There are hardly words to describe this place. The setting is absolutely gorgeous and so serene. The service is beyond first class and the guides for the excursions are extremely knowledgeable. The food was extraordinary. Additionally, the employees all come from the local community and thus have first-hand knowledge about the location and the culture. This place is truly special.

This is a superb, small hotel in a great location. The setting is perfect, right on the lake. The design is delightful - spacious, interesting, and comfortable. The staff are first class - attentive, very capable and friendly. Food is excellent. All the rooms are great - see my comments in tips. And our guide was great too - important since you’re coming here for the activities. We had Wily, who was very knowledgeable and shared info on many topics (local customs, history, astronomy) in a great way. We did the floating islands tour - must do if you have only one day. Plus the evening talk on the interaction of Incas and astronomy - fascinating. If you’re a keen cyclist, the mountain bikes are ok and you can discuss the route with the guide using the big map in reception. I went up the big peninsula but was happy with only 25k because of the altitude. Morning activity. Also did a v good walk at Isla Taquile - with a drive close to the top of the hill and then a 2.5 mile hike with great views through v interesting landscape before being collected by the minibus. Afternoon activity. All in all, two super days!

This is a beautiful hotel with wonderful views over Titicaca Lake. Unfortunately by the time that we arrived my husband was suffering from altitude sickness so we didn't get the best out of it that we could have and never made it to breakfast. The room was beautiful with a western facing aspect to watch the sunset with a large double bed and chaise lounge, with free snacks and drinks in the mini bar. As my husband was poorly for a whole day he gave me permission to go without him on the pre-booked boat trip of Lake Titicaca, which was amazing - would thoroughly recommend it. The food in the restaurant was lovely and the staff were also really good. We missed breakfast again on our last day due to our early start so we asked for a packed breakfast to take with us, and there was enough food in it for breakfast and lunch. The Peruvians really like to feed their guests. The only downside is that it is quite a long way from Puno to drive to.

The service in this hotel is not up to the standard of a fine five star hotel and the prices they charge. Little details and attitudes made our stay unpleasant. Is the staff well paid? Doest seem so Also, the location is nice but we have been to much more beautiful places that were not so cold.

The sceneey is nice but the service was not good and the hotel in general not to the standards that you expect at this range. The room had a problem with the air conditioning and they did not fix it until the next day. Asked for alternatives bit they didn't give any and weren't to keen on helping us find a positive solution. The mattress made strange sounds, as if it had cardboard inside. The positive was the scenery, so better try other options. Not for people who don't like very cold nights