Oakwood Residence Naylor Road Pune

brekafast good, food good, location good, but one reception not helpful asked three questions. a) can i have an extra key, answer i can' help. b) can you call a taxi for me, answer i can't help. c) can you make a restaurant reservation, answer i can't help. basically they do not want to help at all at the front counter. behavior of young reception , not interested to resolve customers needs.

They actually do not care about families, they have people living since ages so if you are coming with your family and wish to have stress free few days they will make sure that you don't have, especially the on duty manager stephen and the front desk guy shubhankar, they don't know how to talk to customers, probably cause they are so "overlooked" with the guests, they do not care about your complains They put us in a room with broken dishwasher that got choked up Next the room jet was not working The door lock not working .later at night they shifted us to a room that was not clean full of dust , rusted rice cooker Rusted knife, they just don't care Only people who care are the floor girl gauri and the watchman, rest all management has made our trip really for forgetful And I know this one review won't do anything but this is their truth they don't care about Indian guests and only cater to foreigners

Oakwood is a nice, calm and friendly hotel with best staff. Great restaurant with rich offer of food and beverages for very reasonable prices. Combo of gym and pool is also very nice to have during long weekends and evenings. Room facilities might be older but well maintained. If there was any kind of a problem just tell at the reception, and they are taking care in minutes. I have spent 4 months at Oakwood and I cannot regret. This is becoming personal :D

I came back for another long-term stay, and I’m truly grateful for choosing to return. Just like during my previous visit, this place continues to feel like the best home away from home, especially for extended stays. The hotel offers all the necessary amenities (and more), the rooms are well-equipped and carefully maintained, and the staff is incredibly attentive, kind, and responsive to every request or need we’ve had. Whether you’re coming to Pune for business, medical reasons, or simply looking for a place where you’ll be genuinely cared for - I would absolutely recommend staying here.

The Oakwood Residence in Pune offers a wonderful, clean, well-kept environment with spacious and fully equipped apartments. Everything is thoughtfully arranged, making the stay super comfortable and easy. The staff are consistently professional and welcoming, always ready to help. Meals are delicious and the breakfast is superb. What stands out most is the calm, homely atmosphere. It’s a place where you can relax, work, or rest without any hassle. I'm especially grateful to Miss Piraye for her attentiveness and warm hospitality throughout my stay. Highly recommend for anyone looking for a reliable and friendly place to stay in the city.

This was a home away home kind of stay, exactly what we needed for our holiday. The staff is professional & courteous yet warm and eager to help. Whether it was housekeeping, front staff or the food and beverage team, each one contributed to our stay at Oakwood. We experienced sincerity and smiling faces greeting us throughout the day. It has a great pool and all the amenities are thoughtfully provided for a comfortable stay. The location is perfect making it easy to commute in all directions of the city, movies, business, shopping, garden/park, meeting friends at cafes nearby. This is going to be my go to place for any future visits in Pune.