D' Coconut Pulau Besar Resort

Paid RM40 PER PAX for their so-called “buffet” lunch, and RM50 PER PAX for dinner. Buffet consisted of plain rice, boiled spaghetti (without sauce), tomato paste that basically tastes like canned pasta paste, curry chicken and achar. What a way to chop guests! Basically had to spend the trip looking for alternative food because all resorts only sell food for their own guests. Bed sheets were so dirty with stains GROSS. Towels provided have such bad quality that your skin is filled with blue fibres after each wipe. SGD75 per night is definitely not a worthy stay, not to mention that the resort did not warn guests about the daily 3-5pm water&electricity cut off upon check in

Went to this resort with bestie to spend our holiday. However not satisfied with the resort. The service is really bad. Arrive at resort at 2.30pm. However only got to check in at almost 5pm... need to wait so long for no reason. Also electricity and water supply very poor,, cut off very often.. had to spend our night without electricity. Couldnt wait any longer, we checked out one day earlier. Didnt receive refund yet although the prob come from the resort itself. Food is good by the way. Pulau Besar also superb.

整一個旅遊就是無語 1點到，要點午餐，餐廳除了炒飯，炒麪，炒米粉，沒有任何食物，房間拖到到6點才給我們，據説沒有員工，把廚房廚師拉去打掃冊廁所 接下來終於拿到酒店後，進去廁所冷氣壞，沒有牙刷，沖涼的，廁紙都沒有，後面問酒店説要去跟他們拿，沒人送過來，不夠人手 然後心想算了，去海邊玩玩水調整下心情，玩回來後，酒店又沒有水給我們沖涼，再去問酒店，説老闆不捨得換設備，設備壞，整個到外面提水沖冷水涼 第二天早上起來，又沒有水，我們刷牙，洗臉，大便水都沒有，然後自己跑去酒店買大衹礦泉水刷牙，洗臉，大便就忍回去算了 懶惰寫了，太多太多了，酒店環境自己看吧

1st time here in Pulau besar. Resort wise a lot improvement needed. Hope the management will improve more on the inside of the rooms. Food wise limited, more variety will be better and maybe can put some drinks to be sell to the customers. Staff all is helpful and great. The manager(didn’t get his name) was good. I was given chalet 9. Which I am happy about it not away from the main entrance, swimming pool. Though, one night I was mistakenly walk to different room that was make me panic!. Activity, you can rent bicycle and cycle from one end to another end, if you prefer walk do so. The view are mesmerising. Hiking/trekking was good too but make sure you are fit enough!. Also, I did manage to do snorkelling. 3 island(2x snorkelling + beach/island break) which is nice so you won’t get too exhausted of snorkelling. Pulau hujung/Pulau tengah/*cant remember 3rd Pulau. Beware of sand fly! Make sure bring any insect repellent. Bring some food/snack while you here. No ATM! Off all along the beaches my I say the beach from the jetty to d’coconut has nice beach. Sum up, thank you also Daniel Foo from the reservation, and look forward to come again in future. *do make your own activity/come on the low peak if don’t want many people.

Staff were lovely and friendly however the pool was cloudy and dirty , the choice of food for all inclusive was nonexistent- they brought the food to you and the rooms especially bathroom need a lot of improvement. Very quiet in Aug with only few other Charley’s occupied Jungle trekking was very fun

Isola paradisiaca. Mare mozzafiato! Pochi resort e tanta pace. pochi pesci vicino alla riva. Meglio farsi portare in barca ai reef delle isole vicine. Il D’coconut è un resort easy molto frequentato dai locali. Camera tripla ok, il bagno avrebbe bisogno di manutenzione. Un paio di scarafaggi..ma in un posto così selvaggio è inevitabile. Aria condizionata ok. Bellissimo avere la piscina per un tuffo rinfrescante, anche se potrebbe essere un po’ più pulita. Non si può più mangiare nei resort vicini (for guests only). La cucina del D’coconut è buona e prezzi onesti. Meglio prendere un pacchetto con meals inclusi. Non c’è wi-fi nemmeno a pagamento, una volta lo staff mi ha fatto collegare al loro host spot personale per prenotare un traghetto, davvero molto gentili. La barca del resort ci è venuta a prendere a Mersing fuori orario, alle 3 del pomeriggio, e abbiamo pagato la tariffa standard (340 myr per 2 adulti - 1 bambino / andata-ritorno). Siamo arrivati tardi a Mersing da Singapore perché la coda per il controllo passaporti per entrare in Malesia in auto era folle, ci son volute ore. Io e la mia famiglia siamo stati molto bene a Pulau Besar! Consigliato per 2/3 giorni di relax