Marianne Hotel

I booked this for 8 of us (5 filipinos, 3 english - all family) then got a bit worried as some of the reviews were not that positive. However, after a short taxi drive from the airport (provided by the hotel) we arrived & what a pleasant surprise it was! Very quiet hotel, just local inspect sounds & the occasional dog. We arrived early, so left our luggage with the reception (very friendly and helpful people) and went for a walk to Pristine Beach which was close by - the beach was anything BUT pristine - empty bottles/plastic lying everywhere. Not a good start. Luckily all of the other beaches in Palawan were gorgeous! Puerto Princesa is quite spread out, so tricycles were pretty much a necessary evil to get anywhere, but never mind - that's the way it is. The hotel? Rooms very comfortable, very quiet, aircon great and rooms were very clean. Swimming pool was cool/cold, but who cares? After hectic days out, it was nice just to chill out in peace. The staff were very professional, helpful, polite and friendly - thank you. You were great. We didn't stay very long (only 2 nights) but we only really used the hotel to sleep in (we had 3 rooms) and I would defintely recommend this hotel to anyone visiting Palawan/Puerto Princesa. Thank you - you made a short stay very pleasant and if we ever come to Palawan again, we will pop in & say hello !

Stayed with family for vacation. Room rate was cheap, Room was okay and clean however needed to maintain more. The breakfast filipino food and it was exceptional. The location was far to the city however the area was situated near restaurants.

When I went in I noticed many stains. When I entered the room there were tons of molds in the bathroom and there were ants on the floor and the shower was already wet. I did not want to stay there so my mom asked to move rooms and the person there allowed us. She showed us many rooms but most of the rooms were unhygienic or has no hot water and cold air-conditioning. We stayed in a room with no hot shower but it was okay. The view was so bad and we heard noise from the other rooms. I learnt my lesson, photos can really fool you. We saw the photos and we thought it would be like a boutique, cute but cozy. We were wrong. The next morning we had really early breakfast because we were moving to another hotel. The breakfast was bad and there was a cat who kept asking for food and the cat followed us till we gave it more food. I would not recommend to visitors around the area, this is a horrible view of Puerto Princesa. Do not visit!!!!

when we were about to go to bed we noticed brownish orange stains on our sheets some as big as our hands and it also showed up on some of our towels next morning we found a cockroach in our bathroom so we left the lights on and zipped up our suitcases then sit them up so the cockroach wouldn’t move into our luggage when we were gone when we came back to our room a light was off and our suitcase was open and on the ground my friends counted their money and together they lost 5000 pesos we told the staff what happened and they said they would watch the CTV footage for us, they said they watched the footage twice and claimed no one came into our room we left our bathroom light and main light on. when we came back only our bathroom light was on, they claimed it was because the power went off but if that is the case the other light would have been out as well we asked to watch the footage and the camera wasn’t able to show our room clearly so it was impossible to tell if someone was walking into our room or someone else’s we asked why there wasn’t a camera at the other end of the hallway which would show a better angle of our room and they claimed it was due to COVID but we later came back and saw that there was a camera right at our door it just conveniently been part of the three cameras that were not on that day while watching the footage we also noticed a time difference, it said we arrived back to our hotel at 17:00 when we actually reached around 17:20-17:30 we mentioned this to the staff and they said that it’s all from the same day it should be okay but we stated that due to the time of the CTV being inaccurate the rest of the footage isn’t credible either and they ignored us and brought in another staff member in the end because there was no clear cameras they told us that we either misplaced our money or that we spent it without realizing, they treated us like we were stupid and we were keeping full track of our expenses and mentioned that to them as well but they ignored us with all the discrepancies we said that a staff member must have done it and they just got offended and brushed it off, it was clear that because we are foreigners took advantage of that and treated us like we knew better

There are blood stains in our pillow! We thought my husband’s nose was bleeding but we realized the blood stains was dry and looks like been there for a long time. It was very unhygienic. We didn’t enjoy our stay here because of really really bad service. When we got in our hotel room, they knew that the main water power is not functioning before our check in day but they didn’t mention about it, that’s why our water heater isn’t working. We called for assistance but it took almost 2hrs and we keep on following up. We were already behind our schedule because of this. They gave us a pale and electric kettle instead. The next day after our island hopping tour, we went back to the hotel and request for a new towel, again it took us an hour and lots of follow up just to get a towel. The surroundings of the hotel is not maintained and dirty. Once you enter the hotel it will welcome you with lots of trash in the lounge area. My husband slipped because the stairs are wet - this is dangerous. I will never go back to this hotel.

The staff great to deal with. The tolls need to be change location is great the bed sheets need to be change time to time the food for breakfast need to be update between time to time and deferent chose for the guests the remaining normal sty and good